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June 2024 by Ty James
I love Denali Refuse. Have had no issues the last 2 years and it was easy to set up service. I even forgot a few times to make our payment and get a courtesy text reminder without a late payment which I really appreciate for an honest mistake. Highly recommend them.
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June 2024 by Hannah Rose
We have used Denali for 8 years and they have never raised our rate! No hidden fees, good service and locally owned. Highly recommend!
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April 2024 by Brianna Phillips
Was great for a while, and then they blamed us for our small can being "too heavy" for their hydrolics on the truck to pick up, told us we needed to figure out a way to bring it to their shop so they could weigh it and charge us for the weight. In reality their truck was broken, my husband and a very nice employee of theirs was able to load it up by hand. We never received an apology or an explanation for the treatment we received. Switched to Alaska Waste (5 stars)
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January 2024 by jeremiah benson
Denali’s driver saved me from a butt chewing today ? The last thing my wife told me before she left was to make sure the can was at the road, it was overflowing. I forgot, the driver walked up my driveway and grabbed it. Thank you!
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January 2024 by Mike Your momma
I used these guys for years. Got a surgery and am told go clear around the bin and didn’t empty it. I said I’m disabled and furthermore the bin is put so far back it’s near impossible to get to it. They want me to move the bin. So basically I said take the bin then. All of the sudden it’s not so hard to get to. I said something in their page and got blocked. This is one of the worst companies I have ever dealt with.
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September 2023 by Dawn Rabitaille
They are courteous, friendly, and willing to provide any information they can about the services they offer. The trucks are always on-time. Denali Refuse offers different can sizes, roll off's and bins. Their prices are reasonable and I will continue to use them and support a local business.
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March 2023 by Cynde Miller
I just wanted to say the I LOVE the text notification when there's an issue with billing! It was so easy to update my payment method! Wish more companies used that!
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December 2022 by Dianna Simmons
This place was very over priced. Customer service sucked very rude cuts people off in the middle of there sentences. And NEVER on time.Service: Trash removal & disposal
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October 2022 by Dawn Rabitaille (SalmonberryAK)
They are courteous, friendly, and willing to provide any information they can about the services they offer. The trucks are always on-time. Denali Refuse offers different can sizes, roll off's and bins. Their prices are reasonable and I will continue to use them and support a local business.
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October 2022 by Rhianna Ahern
Ridiculously difficult to get someone on the line- and when you do, they'll tell you you called the wrong office (even though you called the number on the bill) and won't help you. Not a good start for a brand new service. I'll probably be switching to anyone else.Service: Trash removal & disposal
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September 2022 by JENNIFER ETHRIDGE
Better price, better service! Local businessService: Trash removal & disposal
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July 2021 by Christopher White
Rude and unprofessional. 4 days late on waste removal and then I get charged extra because we threw a bag on top of the garbage so the lid wouldn't close all the way.Allways a reason why they can't come and pick up dumpster.Unfortunately no other refuse service in my area.AVOID IF YOU CANService: General junk removal
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February 2021 by A. Morgan
The ladies are always kind on the phone. Simple and easy to deal with, plus cheaper then the other refuse.
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November 2020 by Sharon Meyer
We are new to the area, and the insane wind Palmer gets. Denali was incredibly responsive when I was concerned about how I would be able to switch out my can for a larger one today, without it blowing away. Everyone I've talked to is super nice, friendly, and INCREDIBLY accommodating. I'm so glad we went with them!
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November 2020 by Brittanee Wilhelm
Great customer service
