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March 2024 by The Jackson family !
Desmond and his team diagnosed my issues the same day I dropped off my car. He then quoted me fairly as well as kept me in the loop every step of the way as costs changed and or increased. He completed my transmission repair within the first 24 hours and ended up charging me less than initially quoted. I am extremely satisfied with EZT and will be using, recommending, and praising them for the remainder of the time we live in Alaska! Thank you, and for those on the fence just stopping and talk with Desmond he will make you feel right at home!
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March 2024 by Sawyer McCrary
Brought my truck in and it’s running smoother then ever now, they did a great job in a timely manner
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February 2024 by c lewis
Excellent work, thorough repairs.
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January 2024 by Zach
Only shop in the valley that would replace my Subaru's valve body. Price was reasonable and service was quick without any surprises. Couple thousand miles later and everything is still working great. Would rate 6 stars but Google only goes up to 5.
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January 2024 by Geoff Lytwyn
Very on point and honest with everything. Always calls to update you on progress, and will make sure you get the best service possible. I had them put a new long block engine in my truck, and it was done in just 2 days, and I was back on the road. Would 100% recommend it to anyone who needs work done to their vehicle.
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December 2023 by Angie Scott
Fantastic service from everyone at EZT, especially Desmond! Super courteous, efficient, affordable and thorough. They got my car in for diagnostic within a week when I was having electrical issues with my car. They kept me updated the whole time, and I knew exactly what was going on. I was given a super affordable quote before they began diagnostics, and they ended up charging me a little less. They also made sure to find an affordable replacement for the part that had failed, and the replacement was quick. I'll definitely be returning!
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October 2023 by Alaska vibes
EZT is a wonderful family owned business. Right away, they are Extremely knowledgably and patient to explain the details of the results. Great business, and customer service. If you want a good tech these are the right people to see.
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June 2023 by Tyler Swain
It is becoming more and more difficult to find a good mechanic. It is even more rare to find a great one. If you find one you stick with him. Desmond Is one of those very rare Great mechanics.Very timely and reasonable work. I highly recommend this shop.Especially for Fords
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June 2023 by Brandon Howe
I brought my 02 Silverado to this shop, at first everything went very smooth. The owner seemed very knowledgeable but entitled. I brought it in for a flashing check engine light, and after he did a diagnosis he learned it was the valves and “a laundry list of other things” but wouldn’t tell me what the other things were. Which seemed weird but it’s his business. After the repair was made and everything was paid I drove the truck to anchorage and it started flashing again, I called and told him about it and he said “I have an idea on what it is” then proceeded to tell me that I’d have to pay for another diagnosis for him to tell me what was wrong with it. I ended up bringing it somewhere else and he didn’t reset something in the computer (don’t know what it’s called). The work he did was good but the fact that it hadn’t been outta his shop for less then 24 hours.Service: Engine repair
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May 2023 by John Pancoast
Desmond and crew were fantastic. Great communication and I had my truck back ahead of schedule. I’ll be using these people again.
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March 2023 by Ephsyco
Service was awesome and did a good job and definitely recommend them
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March 2023 by oceanpro Alaska
I Do Not Recommend EZT Auto and Transmission. My Truck needed New front axels U Joints, and a Transmission Cooler. Red Flag 1, he would not give me a Ballpark Price on replacing the 2 front axels until he inspected it, So I had it towed over to his shop. Now he has me, "He Thinks". He informed me that the Transmission Cooler was leaking and would need to be replaced as well as the 2 Front axels, bearings and Hubs. Red Flag 2 He gave me a price using Dealer Parts and they would not be available for more than 3 weeks and said that may be shipping involved also. I suggested OEM Quality after market Parts. He said they were not available from his suppliers. It took me all of 10 Min. to find OEM quality parts locally at approximately 40% lower than his inflated price. Red Flag 3 The cost of the transmission Cooler was 2x and labor was 2 1/2 times what a Reputable shop charges. The last Red Flag was He wanted me to pay him 50% of the Labor Up Front. At that point I really felt like I was being hustled. He told me that he has the right to run his business however he sees fit and If i did not like to give him 50% of the labor up front then I could take it to another shop, which is exactly what I have done. I feel that his business practices are Highly unethical and are not the norm. I have nothing personal against this business and I always support local small businesses, but I would stay away from this Auto Repair Shop. You have been warned.
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March 2023 by Rosemarie Ray
They make time for you and your needs.
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March 2023 by Helen Thomas
The place was great he got me rt in on his lunch and did couple things !! Now I have ideal wat to start with and it is awesome. I will be going back there for my car issues!! Definitely recommend !! Thanks ?Services: Transmission
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March 2023 by James Egnaty
Detail oriented. Pricing was great. Honest and right to the Point when discussing the problem. No hassle, no pressure. Very easy to work with. Definitely be coming back for future auto repair.Service: Auto A/C replacement
