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April 2024 by Dallas Byler
Very honest ppl they made a mistake and accidentally discounted more than what we talked about but beings they had printed the paper out and I had signed it they honored it.
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April 2024 by Burtons
Quick oil change.
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April 2024 by Amberlee Arnold
Great service!
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March 2024 by Eva-Liis Kamat
Fast and professional service.
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March 2024 by Randy Baskett
Great, Joe was great to work with
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December 2023 by Ghost King
Amazing company quick easy to deal with. Rich was great very informative and found us a great deal and low down-payment couldn't ask for a better representative
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November 2023 by Chantel Black
Nistor was a great salesman, patient and informative. He wasn't pushy or pressuring at all. I love my Jeep!
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September 2023 by AK T
Being one that doesn't have the time or patience to waste playing the "used car salesman" game, James King and the crew at Lithia in Wasilla have been a breath of fresh air. 2 Jeep Wrangler in 2 years (one new and one used) says a lot. Sure, I love Wranglers, but I love getting a great deal on them just as much. I will definitely be coming back for my future purchases. I highly recommend giving them a shot to earn your trust and business!Tracy B.
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September 2023 by Mali Chav
Loved how Brandon was very knowledgeable and his “how it would benefit my (the customers) situation” . Tried other car dealerships in anchorage and they would give me the eye swipe and judge me before getting to the paperwork portion of getting a car and didn’t even give me their business card.If you’re looking for a car tell them you want Brandon!!? He is 100% all star material! And makes it seem easy and effortless??
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August 2023 by Victor Chavez
Carl and Nistor really made a dream come true. Absolutely loved the service. Thank you for my 2023 Ram 2500 Big Horn Black Widow Edition!
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August 2023 by Deborah Miller
Brandon worked well with me, to find a car that was perfect for what I was looking for, when a had only days to buy one. I went to other dealerships in Wasilla and they seemed to care less that I was interested in buying a car in cash. Some were even rude. I went back to see Brandon and the staff at Lithia Chrysler Jeep Dodge the very next day. They all, were just as nice. I want to thank all of them for making this experience easy and pleasant. I love my new 2023 Jeep.
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August 2023 by Shelly Rustman
All staff at Wasilla Litha friendly and helpful. Our salesman Richard Chun made purchasing a new Jeep a wonderful experience. Very attentive and helpful. He made getting a new vehicle an awesome and joyful adventure. Richard was very kind and personable. I would recommend Richard to all my family and friends!!
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July 2023 by Beau Croisant
Where do I start? Trying to reach service is a task in itself, trying to schedule once you are finally able to speak with somebody is another hurdle. I finally got my vehicle scheduled for recall work, on the day of my apt. I took my truck in for service, dropped my keys off with an office person, and left. They advised me that the recall work would take 1-2 days. 2.5 days later, I didn’t hear anything from them. I called, and called, and called. To my surprise, no answer. I’ve had really good luck calling the sales side and having them walk back to the service side to relay the message that I have been trying to reach them! After much failure, I decided to go in and ask face to face what the issue was with my truck. They informed me that they didn’t have my truck, which was sitting in their parking lot for 2.5 days, untouched. I got to reschedule my service, worrying the whole time that they would again, lose my truck! I have never been so appalled with customer service in my life, or the lack there of! I wouldn’t suggest or recommend their service to anybody. Drive to anchorage for service!
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July 2023 by Rebecca Peterson
Didn't go much down on the car I ended up buying, but the guy who I dealt with was great. Mostly they were so patient with my 3 and 5 year old. Really had a great experience with Lithia of Wasilla. I highly recommend this place.
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July 2023 by Hanna Abruska
DO NOT buy a car from here! Biggest mistake and biggest headache ever. Between late 2021 to early 2023 I have dealt with transmission issues that began when I got transmission fluid flushed and replaced. Before this my car was great. But after the replacement It was leaking and smoking the next day so brought back in and they “fixed” the leak. By early 2023 my transmission was shot! I had to fully replace it. When I got my car back and drove said car home the check engine light popped back on! Get that issue fixed then check engine light pops on again just 2 weeks later it looks to be another transmission issue and I can’t get my car in until September 5th according to the service department’s schedule. I don’t understand how a transmission can be shot even though it has been maintained?! I can’t get ahold of corporate, service manager seems to never be available or even in his office he doesn’t know customer service at all and is no help with making false promises and saying he will call you back. The only guy truly trying to do his in best customer service is Joe.
