Mattress Firm, a reputable bedding retailer, has received positive reviews from its customers. The sales staff, particularly Michelle, is praised for their knowledgeable and helpful approach, taking the time to understand customers' needs and providing excellent service. Customers appreciate the wide selection of mattresses and the ability to find the perfect fit, whether it's a standard queen or a California king. The business is described as clean and welcoming, with a hassle-free purchasing process. However, some customers have expressed disappointment with the company's treatment of veterans, highlighting the need for improvement in this area. Overall, Mattress Firm is a reliable choice for those seeking a new mattress, with a team dedicated to ensuring customer satisfaction.
Michelle was so helpful and personable! I am buying a mattress from out of state so I expected it to be a little more difficult than it actually was, but she made the whole thing very easy. She happily answered all my questions, and I had a lot of them. Would definitely recommend Michelle and Wasilla Mattress Firm to anybody!
June 2026
Michelle leap was amazing. From walking in to walking out could not be more satisfied. Her wealth of knowledge was a game changer. If your in the market for a new bed especially if you have specific needs go chat with Michelle she will get you set up.
June 2026
This was a very easy process and not as stressful as some places. The sales lady was very nice and very helpful!
