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March 2024 by Josiah Davis
Very fast and efficient, and knowledgeable group of guys over at Wasilla Family Auto. My blinkers were not working, I had a problem with my blinker relay located in the steering column. They had a new relay ordered, put in, and even replaced my right blinker within an hour at a low cost of $90. Definitely going there again for any of my vehicle needs in the future. Thank you.
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March 2024 by derrick miller
just moved to Wasilla from las Vegas and needed a good auto shop read reviews on Wasilla family auto and decided to give them a call got a quote back from Zach and scheduled to have timing belt changed was done Quickley and when showed up to pick up price was as quoted and also provided a AAA Discount on the labor will use again
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March 2024 by Christopher Sahlstrom
I've been looking for an honest, reliable, and professional auto repair shop for a long time, and was sorely disappointed with others in the Valley. Wasilla Family Auto is my new family repair shop! I needed multiple repairs on a Toyota Camry. They got it in fast and completed the work in a timely manner. They were honest and gave me a fair price! I really liked communicating with Zach by text, as I'm a very busy guy, and I had a chance to talk with Bill the owner who made sure everything was right with my repair. If you are looking, just take it into Wasilla Family Auto and they will get it done right!
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March 2024 by Walter Hotch-Hill
I really appreciate Wasilla Family Auto. They take great care of their customers. We had an issue after a repair with them and they stayed late to make sure they got it right and got us back on the road. Highly recommend!
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February 2024 by Joseph Bramante
From the first phone call to paying for the work done, Zach was friendly and very helpful. He kept me up to date on the timeline and changes being made. The issue with my truck was pretty easy and straightforward, but it was handled properly and professionally. Based on my experience, I will definitely use Wasilla Family Auto again. Thanks guys, for staying late to get me back on the road.
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January 2024 by Colton
Went there for a heater core replacement, they were cheap and fast. Great customer service. Best in valley, highly recommended!
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January 2024 by Jake Duran
My go to shop for my auto repair needs. I work in homecare, I was with a client when my brake seized up. They had a full bay, and pulled 1 out so they could get me taken care of. Great service, great prices and well set staff with knowledge, experience and great customer service. Zak is the man to talk to and deal with, straight shooter with info and a man who can figure out the best way for them to help you.
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December 2023 by Jessica Cabrera
These guys are amazing. They are affordable, do great work, and are fast. They had my my truck up and running in 5 days, and they took it in right away. The rear differential is working great, almost like a brand new truck!
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December 2023 by Dave Matthews
Unwilling to install a fuel line repair kit or alternative braided steel lines on a car that has a bad fuel line and is otherwise in great shape. Mentioned inability to source OEM parts. I get it so instead of performing a fix they just charged me an inspection fee to tell me what I already knew.
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November 2023 by Anthony Wohlers
Great guys to work with. Always good response time and turn around with repairs.
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October 2023 by Joah St John
I was extremely pleased with the service I received from Wasilla Family Auto. I felt they were honest, up-front, and reasonably priced. They went above and beyond to make sure my needs were met and stayed within the timeline I was informed of in advance. That's all I can ask of a business. I would definitely recommend this shop to anyone.
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September 2023 by Richard Long
These folks are great!! Had my truck towed 250 miles to them because my local shop could not seem to figure it out and could only say that I needed a new motor. NOT...They found the problem, a broken valve spring not a new engine! Saved me thousands!! I highly recommend them! Zach was great in keeping me posted on what was happening and got my permission for each step. They are now my go to shop!Service: Auto engine diagnostic
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September 2023 by Jes T.
I brought my van up from the lower 48, then a ticking started in my motor. They allowed me to drop it off and diagnosed it that day. Because everybody is so backed up on scheduling for services, I had to leave my van while I was in the lower 48 to get it fixed, but I was able to communicate via text or phone call with Zach and the process was fairly seamless. They fixed the issue, diagnosed another one, and was able to fix that in the same timeframe. Overall, would recommend! Love the after hours pick up option, too.
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September 2023 by AP Middle
Great customer service, technical ability, up front, thorough and reasonably priced!!!
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September 2023 by Holybiker
They are the best. Better call ahead, as they are busy. Great bunch of family oriented folks. They tell it like it is. Won't lie to you.
