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March 2024 by Nick Jer
The customer service was extremely poor and disappointing. The shower rooms were found to be extremely dirty and unhygienic. Furthermore, the drivers were not treated with respect.
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March 2024 by ToMaS MoNtVyDaS
Bad station
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March 2024 by Vilius Mazuolis
My experience at Petro Pass Gas Station left much to be desired, primarily due to the glaring incompetence and lack of knowledge displayed by the employees regarding proper policies. It was evident from the moment I entered the station that the staff were ill-prepared to handle even the most basic customer inquiries.The situation was that he didnt let me in the showers , all i needed is a basic morning routine wash (like washing the teeth and face) thats all i needed. The employee was very rude , pointing fingers at me like i was an object and harassing me. As a petro pass canada customer all around the canada this petro pass was the worst and had some rules that dont exist . All because of their laziness and lack of knowledge in petro pass policy. Overall, the experience was marred by a distinct lack of professionalism and competence on the part of the Petro Pass Gas Station staff. It's clear that proper training and education regarding company policies are sorely lacking, resulting in a customer service experience that falls far below acceptable standards.
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March 2024 by Simas Petrutis
Very bad experience petro pass cards isn’t working you gotta going to the cashier and ask for shower. I asked for shower and I gotta wait until he finished endless line. Pure service. Cashier JEFF WORST CASHIER
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October 2023 by Balraj Singh
Staff is very rude very poor customer service if there was zero rate option available i would gave them that. And they Don’t provide team shower instead of that the old lady who was working their she talked with me very rudely instead go to Esso across the road.
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September 2023 by Tyler MacLeod
Another Petro Canada that thinks they can penny pinch by not having paper towels at the pump. Might have to change my preferred gas station ?
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August 2023 by Derrik Kato
Pump kept shutting off automatically, three separate times I entered my card and password properly. And it wouldn't charge me for the 2 L of fuel that it decided to put in my vehicle before shutting itself off each time. The call box is broken, it looks like it was disconnected, so no one was able to be there to help me so I had to leave and go to a different card lock location that had properly working equipment and staff members that are able to help people. If I could get zero Stars I would, it's just another example of billionaires that own billion dollar corporations refusing the hire Staff and keep their equipment in working to save a couple extra dollars for profit on top of profit.
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August 2023 by Eric F
Good truck stop has a little of everything.
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May 2023 by Rus
Very bad experience. Came to use a shower after shift of 4 days. The cashier took my card information, and instead of giving me the keys from the shower told to wait for other customers to be served. It was an endless line of customers cause new ones were coming. Eventually, I left without taking shower.
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May 2023 by Ruslan
Very bad experience. Came to use a shower after shift of 4 days. The cashier took my card information, and instead of giving me the keys from the shower told to wait for other customers to be served. It was an endless line of customers cause new ones were coming. Eventually, I left without taking shower.
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April 2023 by Ruslan Koba
Very bad experience. Came to use a shower after shift of 4 days. The cashier took my card information, and instead of giving me the keys from the shower told to wait for other customers to be served. It was an endless line of customers cause new ones were coming. Eventually, I left without taking shower.
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April 2023 by Quinton Zuj
Bathrooms are disgusting
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March 2023 by Larry Baran
Easy access for vehicle pulling trailers.
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January 2022 by Narinder Dhami
Worst customer service.disappointed every time on each visit.Staff have no sense to talk.I wish can give them negative.Tags things on lower price and when asked to match staff said they cant do anythingSecondly asked lady on the counter if they could check my lottery ticket and she said go to the machine on back we are so busy no time to check.It happens on dec 16 ,2021 around 1 pm
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January 2022 by Jo Smith
Not very friendly staff they're awful cranky in the morning and not very helpful
