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October 2024 by Dustin Altin
Exceptional Service from Chris and the Team at Fountain Tire!
I can't say enough good things about my experience with Chris and the entire team at Fountain Tire. From start to finish, they were incredibly reliable, efficient, and professional. It’s clear that this team values honesty and transparency—something that can be hard to come by in the auto service industry.
Chris took the time to explain everything to me in detail, making sure I understood the work that needed to be done without any unnecessary upsells or hidden fees. Their pricing is competitive and the quality of the mechanical work is second to none. I always leave knowing my vehicle is in great hands.
If you're looking for trustworthy, high-quality service at a fair price, I highly recommend Chris and the team at Fountain Tire. They’ve definitely earned my trust and future business!
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October 2024 by Lindsay Davidson
I can’t say enough good things about this Fountain Tire! Every time I need my tires changed, they get me in quickly and efficiently. The staff is always friendly and knowledgeable, making the entire process seamless. They also provide me with guidance on new tire options, ensuring I get the best value for my needs. Their commitment to customer service truly sets them apart. I highly recommend them!
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October 2024 by The Chows
Always excellent service and very accommodating!
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October 2024 by Kayla Zawada
Absolutely love the people at Fountain Tire. Family owned, friendly and fast, couldn't ask for more. Thank you!
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October 2024 by Gur Ashish Aulakh
Very helpful, understanding and cooperation
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October 2024 by marco
My truck was totalled in the big hailstorm so I bought a used truck. The new truck had a Tire sensor fault so I took it to get looked at. The team was awesome and had a look at it. I was prepared to pay a few hundred dollars to replace my TPMS sensors. They diagnosed it and found that there was no faults with the sensors, but the previous owner was overfilling the tires which was causing the sensors to go haywire. Since they only had to scan it and let some air out of the tires they said no charge! I was in total disbelief and tried to pay them but they wouldn’t take my money.
It would have been real easy for them to say yeah I needed new sensors and then put new sensors in. It is refreshing to see a company with a good moral standard and honesty.
I highly recommend them and they have gained a new customer for life.
Thank you Fountain Tire team!
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September 2024 by Josh Piotrowski
Got my tires on in a timely manner
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September 2024 by Ask Again
It refreshing to experience great service from a garage. These guys all around were awesome. I was pretty much a walk in on vacation and had issues 4 hours into my trip with my kids. They were flexible and clear what needed to be done. Their follow up is appreciated as well.
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September 2024 by Bryanna Kumpula - Yung
Super customer service. We got a flat on the highway and needed a repair. They got it done in a timely manner. They were friendly, and reasonably priced. Highly recommend
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August 2024 by Rachel Derkach
Fountain Tire Airdrie does it again! Thank you Taylor and the staff that stayed late to complete the repair on our van. You went above and beyond, top notch customer service! Highly recommend.
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August 2024 by dkatmorgan
On June 22th, while on vacation in Waterton AB, we had a breakdown with our Mazda. We had it towed to Cardston that night. Called CSL Ford on the Monday to be told we probably wouldn't get it back until the Friday.... find out that afternoon that it's the water pump and we should be able to have our SUV back the next day. Tuesday arrives, we go to pick up our SUV.... pay a bill of $1300, go to our vehicle and notice coolant on the ground under my vehicle! Warning bells are already sounding off in my head...They take it in, fix the issue, we take possession of the vehicle and drive away. Less than a minute into the drive, we pull over, call the garage because our temperature gauge is running high. We were told it was an air pocket. 4 days in a row, we were told the same thing each time we called to report the same issue!!!... It's an air pocket!!!! Then to make matters worse they wanted to charge us just shy of $600 to tow us from Cowley AB to Cardston if we wanted them to check the vehicle!?! They had my money.... and I felt like they just didn't care!! At this point I am not impressed and I contact Chris at Fountain Tire in Airdrie whom I'd been dealing with for the last 6-7 years. I informed Chris of the breakdown, repairs and my current dilemma and he assured me that I would make the 3 hour drive home so long as I didn't go into the red on my gauge. I made it to the shop on a song and a prayer and Chris let me vent... poor fellow. He advised that they were super busy and would get to my SUV as soon as they could. Understandable! Enter Taylor! He was our knight in shinning armor!!! Not only did he do the repairs, complete with new parts, diagnostics, and everything required to get our vehicle back to us, but he also took on the role as our advocate in dealing with CSL in their total disregard for customer service and representation. By the time Taylor was done, not only were the necessary repairs done... but at absolutely NO cost to us! Fountain Tire has restored my faith in humanity. It's hard to find a good repair shop... and a great repair shop even more difficult to find! They could have so easily said, this isn't our problem and you need to deal with CSL Ford for the necessary repairs.... but they didn't!!!!! They took on the challenge of getting us out of a nightmare!!!! Fountain Tire in Airdrie has much to be proud of!!!! A truly amazing group of people who strive to help clients get back out on the road without worrying about being taken to the cleaners for unnecessary repairs or worry of being told.... "it's just an air pocket!!!!" You guys are the best!!! If I could give a 10 star rating, I would!!!!
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July 2024 by Staci L.
We had a really worn tire and we had originally stopped at another tire shop that couldn't get us in. The store was able to take the tires that we bought at the other store and put them on our rims. We had almost no weight. It was awesome! Great business! Highly recommend
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July 2024 by Dr Bong
Amazing customer service...
Thank you to the team at Fountain Tire
Here's a team of professionals that are on top of their game..
From the moment you walk in it's clear from the lobby to the spotless bathroom that there is an attention to detail.. no matter how big or small the job is..
All the staff are friendly and knowledgeable and ready to help with any problems or questions
Thank you for a job well done..
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July 2024 by Dianne Goodwin
Dave, Chris and Danni have gone up and above and out of their way to make my experience more that what was expected! Brought my tractor in for a tire leak and found rim damage. These people have gone way past expectations in getting to the source of rim replacement for a rim that is no longer supported. Have spent many hours working on a solution. I really appreciate what you have done!
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July 2024 by Bill Shaw
Excellent service great price staff very accommodating will come back here
