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January 2024 by Lane Miller
This location kinda sucks now, since the move. They got rid of all the products that made the store interesting.
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January 2024 by Adriana Gentile
Such amazing people work here!! Thank you so much Shawna and Nikki in the photo department that took my little one’s passport photo!I thought it was going to be impossible the first try due to her sensory issues, but these ladies pros!!
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January 2024 by Brandon Chaisson
The move really killed this store. The selection is not there. It’s a smaller footprint and there just isn’t a big reason to come here anymore.Also, most of the staff were pleasant. Most.
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December 2023 by Tracy Smith
I’ve been a huge fan of London Drugs in Airdrie. All the staff is amazing and the pharmacists provide great advice and service. I made London drugs a weekly stop in my routine as I like their products, service and the fact they HAD a post office. The new location is clean and organized however it is not as convenient and I have a feeling I will be going less often. With no post office that is a huge bummer and I find the parking lot very small and congested.
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December 2023 by Jacqueline
Great store, actually just went in to see what it was like in the new location. Well set up and very clean. The staff are very friendly and helpful. They also price match which I didn’t know and was nice cause I bought a roaster pan there instead of having to drive to another store. I did find on some items they were a little pricey but all in all a good store.
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December 2023 by Nick Fuss
**New location**Overall very nice and clean store, and the layout is a huge improvement especially the central market- you can actually walk around easily. The selection overall is pretty good, and they have some nice sales on occasion but some items just seem so over priced. An HDMI cable for $230+? Who is buying that? It would be better if they had a range in quality to choose from..The photo lab and electronics are high points otherwise - the staff are also actually helpful and not irritating which is refreshing.
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December 2023 by An S
Nothing but great things to say about the store manager Jayme Mackow-Bechard! She is so incredibly kind and compassionate. We recently had an issue and when we brought this issue to Jayme's attention she immediately resolved it with care and respect. She definitely takes the time to listen to your concerns and handled it immediately and in a very professional manner.Thank you Jayme for your time and professionalism!
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December 2023 by Nicholas Wirth
Anything unique the old location beside Wal-Mart had before they moved to downtown is gone. Where London Drugs was the hot spot to purchase modern technology and appliances, is basically all gone.What remains is their stellar camera showcase and various options, but basically everything else is gone. Heck, even their product offerings in health and beauty are severely lacking.I give it two years tops for this location to survive. Just drive to Calgary and check out a different LD if you want to stay with the brand.To the store managers comment - why would I order everything off of your website when I can order from Amazon or shop at Visions or other retailers for the same time. What made LD unique in Airdrie is all gone.Brick and Mortar retail still exists because people want to shop now. If I wanted a sound system, I would want to to go test in a showroom and take home speakers the same day. If I am I wait, I'll just wait for Amazon.
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November 2023 by Douglas Messenger
I changed to London Drugs because they are very compassionate about the needs and cares of their clients more so than a lot of other big pharmaceutical companies. I enjoy the commraderie.
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October 2023 by Sean R
Colette in the online order department is an absolute super star. Not only did she help me with fulfilment of multiple online orders, she wrote a birthday card for my daughter and left it with one of the online orders. A small gesture that exceeded my expectations and something that will put a priceless smile on my daughters face!Thank you Colette, I hope LD appreciates your efforts as much as I do!
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October 2023 by Suzanne Fechner
Shawna gave topnotch service today. Wow!! Amazing patience with us to explain and help us understand the product
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August 2023 by kat skot
Was in early afternoon on the 31st and the photo department staff was incredibly helpful. Especially Chris. We were custom making a blanket and he took the time to help us choose the best layout for the pictures we had, and gave us suggestions on what he thought would look the best. It was very appericated. It probably ly would have took me an hour, and I was out within 15-20 mins. Thank you for the great customer service. Love London drugs.
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August 2023 by A D D D
Ordered something online that I couldn't find at any London Drugs near me, the staff was kind enough to include a hand written note with my online order! Super quick service and everyone was amazing! Definitely recommend this place!
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August 2023 by R S
I was about to buy a fan and the website shows 4 in the store, i get there and there Zero in stock.... not my problem that the inventory was wrong so in my opinion this is called FALSE ADVERTISING.?
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June 2023 by Abby Marr
Photo department printed my photos in the wrong size. They were willing to reprint for free in the right size, but they insisted on shredding the wrong size photos. Not only is this incredibly wasteful, but frustrating considering that I had to drive all the way back and wait again for the right photos! It would have been nice to keep the extras if they just shred them anyways.
