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October 2023 by Judy Ferber
It seems that their clothing isn't as good as it used to be. The quality seems to have gone down a lot.
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June 2023 by Chloe Hathaway
Was in store for 30+ minutes with a gift card to spend and no one even tried to interact with me. Found my own change room, left and re entered 4 times with different sizes, no one offered to help get different sizes or asked how it went.
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November 2022 by Carol PECK
Found more than what I was looking for, customer service was awesome, Thank you ?
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August 2022 by Aamina Faleel
Great collection and good customer service
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March 2022 by Mihela Michelle
Not very generous store in new stuff. Sad colours too.Maybe, because the spring is coming, they gonna make us happy with new colours and models.
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November 2021 by Maria Collinge
The manager of this store is absolutely amazing. I just got a new job and needed a new wardrobe. She catered to me like I was the Queen. She listened to my requests, changed my sizes, brought me amazing selections and gave me honest answers. I have been shopping at this location for 2 years, and I highly recommend it. Over the 2 years, I was preparing for interviews and wanted to dress for success. Everytime I shopped here to prepare, I got the job! I will be back.
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November 2021 by Nancy Peat
Store is tidy and clean, staff is friendly but not pushy and prices are good
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September 2021 by Hannah Laing
Absolutely in love with this place. Always have inclusive sizes, the cutest and trendy clothes, and not to mention the best staff!
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September 2021 by Destree Godwin
Here's the thing. I've never shopped at Reitmans before. As a kid, I always saw it as an "old lady store".I stopped in here because I needed some dress pants and didn't want to drag my toddler all over the mall. But I'm glad I did!The store was super clean and well organized, shirts were color coded, clothes all in order from smallest to largest. Beyond that though, the service was excellent and the staff were kind, friendly, and helpful.I would not have imagined this would be a store I'd shop at often, but now I think it will be!
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September 2021 by Sheena Jarvis
After getting an email from Reitmans saying Coatigans were in stock, I stopped by Reitmans in Airdrie to purchase one. Apparently I wasn't the only one in the market for a Coatigan as they had very few left, and none in my size. A sales lady approached and asked if she could help, and ended up finding one online for me, ordered it, and it arrived at my front door 2 days later. The staff here are excellent, always ready to help and to do what they can to help you find what you need. Always a good experience!
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September 2021 by Bev Cuming
Airdrie Reitmans is just the best place to shop! From the time you enter the store to until you leave your treated with kindness and a team of Girls that are willing to help you with with what ever you need.If your just in browsing thats ok too! The Girls just let you know if you need help with anything just ask one of them. Every Time I shop here I have Fun and always leave with some nice clothes! Angie and her team of Girl's are just the Best!! Always willing to go above and beyond!! Awesome clothing for Plus Size as well!!Definitely my go to Store!!
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May 2021 by Niki M.
Airdrie Reitmans store is a terrible place to shop. During my visit 3 weeks ago to do an exchange and some shopping an employee working on the sales floor was wearing her mask as a chin warmer, she was coughing without covering her mouth several times while stocking garments that people will be purchasing and touching. The sales clerks action made me feel unsafe, nervous and very uncomfortable since we are living in a COVID19 world I knew I had quickly do my return and leave the store. I mentioned my concern to another staff member who seemed to not care, she covered for her colleague saying she has asthma and can't wear a mask. I decide to make a call to head office to voice my concerns. I'm still waiting for someone to get back to me 3 plus weeks later. The Silence speaks volumes and says to me that Reitman does not care about its customers. Maybe my next stop is a call to Alberta Health. In my opinion this store needs to be visited by the health board I'm sure they will care. Shoppers beware!
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November 2020 by K Walter
Workers not wearing masks and not helpful
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September 2020 by V W
Terrible service. I emailed their customer service department, NEVER GOT A REPLY. They said they'd email, waited 10 business days, I emailed them again, waited another 4 business days. They finally emailed and said they were sending a follow up email with an e-gift card - never received that email either. Also emailed the President of RW-Co, Lora Tisi - never got a reply from her either! DON'T ORDER ANYTHING FROM REITMANS/ RW-CO because if you need customer service you won't get it!
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November 2019 by Nicole Luesink
Amazing service and sales !
