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February 2024 by Ekow B
I had an appointment at 10am with Rozy. I came in at 9:59am. Appointment started at 10:20. Very unprofessional. Worst of all saw no value in meeting. Waste of my time.
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February 2024 by jennifer blanchette
My husband and I opened a business accout which went smoothly. Then we each received our business credit cards one with my name and the other in my husband's name. Gupreet and Sumi made our experience welcoming and easy. Glad we went with TD Bank ? in Airdrie.
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February 2024 by Adam Aci
This branch is the WORST. always massive lines with one till open and staff have zero motivation or sense of urgency whatsoever
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February 2024 by Sergei Belski
Wait time is horrible.. had to leave line and go home on multiple occasions because line was just not moving. Never enough tellers and the once they have barely moving. Always a bad experience :(
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November 2023 by William Mackay
Unfortunately I can’t do a zero star review. Twice in 2 weeks they refused cashiers checks from my wife. One drawn from ATB the other from CIBC. The first cheque was undstandable, for 14k the other for 5k. Both times they demanded a 5-10 day hold. Both times we were told we cant “cash” them, and they refused to call the banks to verify. Worst service in years. We have also had all our banking there for decades.
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October 2023 by Carrie “MuchTheBest2U” Franzman
The service that I received today was impeccable. She answered all my concerns and questions regarding what type of accts offered and what have you. Happy with TD!
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October 2023 by Carrie Franzman
The service that I received today was impeccable. She answered all my concerns and questions regarding what type of accts offered and what have you. Happy with TD!
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October 2023 by Suzanne Isleifson
This is THEE worst experience I have ever had with a bank. I have been with TD for over 15 years and Navdeep and whoever her supervisor was on the 22 of September, 2023 literally made me quit my service. I didn’t have my bank card “THANK YOU HAVE A GOOD DAY”The branch by coop has always just asked me for my number and they could verify me. She was rude, cocky, awful and I think they just overall hate white people.Well you can take your $16-$20 monthly fees back.I am going somewhere else.
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September 2023 by Gio Potts
Place is the hardest place to pull out money have 3 government pieces including photo still wasn't good enough for them to even let me pull out money wouldn't recommend this location for banking
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August 2023 by Hibernate 1
Terrible experience closing our mortgage basically told me that our mortgage broker knew nothing I will be moving my banking elsewhere
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August 2023 by britt povey
My husband and I had a great time setting up some personal account with Sade. She was very helpful, answered our questions & explained the process to us very well. We shared some laughs and smiles through out our appointment & am overall very pleased with the service we received.Thank you, Sade.
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August 2023 by Joel Fillo
I have been with TD for over 25 years, and today, due to the lack of reasoning within this branch and unreasonable practices, i have decided to remove all of my assets, close my vehicle loans, close all of my accounts and switch to a bank that cares for its loyal customers.I just sold my daily driver, came in to this branch to deposit the cheque (which is from a large brand dealer), and had lined up to purchase another vehicle before the weeks end. I was told there would be a 5 business day hold on the majority of my cheque (7 days).I noted that i needed the funds available immediately and exclaimed that this hold would keep me from having a vehicle to drive for an entire week. The managers response was "theres alot of people scamming" followed up by telling me i could take out a line of credit. Why would i need to borrow money from a company i just gave money to?So glad to know i am profiled as a potential scammer by my bank of 25 years.After back and forth the managers attitude was distant and showed a lack of care regarding my situation. Basically "we took your money, you cant spend it, but we will loan you money instead"...This is the way you treat long term, loyal customers who you have profited thousands from?I immediately transferred all of my savings and closed the account, i will further be removing everything from this company as they are only interested in taking your money, offering unnecessary loans at inflated interest rates, and do not give a s@#t about the customer.Sucks to be TD, because i am due to rewrite my mortgage as well as looking to renovate my main floor... I will ALLOW a reputable bank to have my business...
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July 2023 by Drea Morton
DO NOT GO HERE!! Worst experience at a bank. Went in to deposit a cheque and then withheld the funds. Procedure or not, I asked to talk to the bank manager and the Customer Service Manager said she was the manager there. I told her she was not and that I wanted to talk to the bank manager. After waiting with my children for a half an hour, she finally came out and had the same sass and attitude as the other manager. All I wanted was the full amount of my cheque given to me and they wont rease it for 11 days. Worst experience. So incredibly embarrassing. I am debating on pulling the entirety of our funds completely.
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July 2023 by Olivier Beaudry
This only relates to the front counter. You can get through airport security faster than you can reach the counter at this branch.
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June 2023 by Jay Nestor
TD LOCKED MY WIFE AND MY DEBT CARDS OUT, AND IT WASNT DUE TO INSUFFICIENT FUNDS. I PULLED EVERYTHING AWAY FROM THE TD BANK, I WILL NEVER BANK WITH THEM AGAIN. I VE BEEN WITH THESE LOSERS FOR 30 YEARS AND THIS HOW THEY TREAT THEIR CLIENTS!!!!
