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December 2024 by natasha deoliveira
I've called the home depot got to a customer rep for other depart except for the lumber department. It hangs up as soon as I was transfered
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December 2024 by Brent Tannas
Large selection of xmas deals
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November 2024 by berry mahabir
The cashier KATHY is always extremely helpful, polite and always willing to help and do her best. Every Home Depot should have a Kathy
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November 2024 by Homero Juarez
They need more costumes service staff
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November 2024 by Speak up
This place has really gone downhill, not one person with knowledge, customer service is taking a seat at this location. The house Reno’s purchased here and I am done. Start getting proper staff.
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November 2024 by kamaljit kahlon
The service was better than calgary.
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November 2024 by Kim Ne
Good selection of plumbing products, but was sent to the wrong section of the store by their employee. Isle 23 is not 31, where the item I needed was.
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November 2024 by Josiah Davids
Catcher assisted me with finding a carbon monoxide detector today. He didn't have much knowledge of the detector at first, but he was able to find and give me accurate information about my purchase quickly and efficiently, and he helped me to find the best deal. Thank you Catcher for the amazing service you provided.
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November 2024 by jhwsbe
The older lady at “Customer Service” demonstrated appalling Customer Service skills, choosing to vocally lecture and berate me for making a return.
The last thing I wanted to do with my Saturday was run to the store to return a product, and she single handedly made an already undesirable trip even worse.
Unfortunately I did not get her name, but I would highly recommend she get some remedial training.
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November 2024 by rodriguez
one of the best stores
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November 2024 by BRJ Per
I paid for lumber scheduled to be delivered today. I received an email saying it was "out for delivery" at 11am.. No show. No call or text. No nothing.. I called the store multiple times and have received zero explanation as to why it's not delivered. My framing crew starts at 7am tomorrow morning. Now what???? Total BS!! Zero stars!
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November 2024 by Ilene Barrette (Mixed Media Art)
Had a great trip to Home Depot today! The store was nice and clean, and I loved browsing through all the Christmas stuff. There’s so much variety, but that Darth Vader decoration definitely needs to come home with me... lol!
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October 2024 by Sandra Vockeroth
Women put me on hold and I waited half an hour for help before I hung up. Had second phone calling and again no answer and phone just rang. Afraid to step in this store. Obviously would get same service. Thank goodness close to Calgary
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October 2024 by Kimberly Carter
Let me start by saying if I could give a 0 star I would. As a long term HD customers I have been impressed over the years, with their service and products, however that has completely changed! The service we have received or should I say NOT received has been far from acceptable. We ordered counter tops with them at the beginning of June with a 4 week wait for installation according to Parm who sold us the product. Fast forward to end of July and pushing to get an installations date from them which was given for the following week, little did we know they would only be fitting 1/2 of the order and the rest put on back order for another 2 weeks time "apparently", meanwhile giving us rough cuts of counters a a temp fix which we still have and we are now in mid September with no end date in site! After numerous delays, no communication unless asked we are still without our product. No apology no solution, nothing! TERRIBLE customer service HD you should be ashamed of yourselves and you "contractors". I would NOT recommend HD for any countertop purchase. They are happy to take the money and then wash their hands of their responsibility once you leave the store blaming it on "their contractors:! Do better!
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October 2024 by J B
This location is by far Airdries best hardware store. They have the best selection of tools and some of the friendliest employees who actually know what you are looking for or fixing.
