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February 2024 by Lori Matheson
Incredibly terrible and unprofessional service. So rude.
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November 2023 by Meredith Kinney
Love this place!!See ya next time I’m in Banff again.
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November 2023 by Kevin Greenough
They collaborate with a hotel discount program, but OMG was that a lot of chocolate! Great way to end the day!
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October 2023 by Annabelle Czaika
Delicious, affordable and the lady was super nice and helpful! I recommend the bear paws and the white tortoise ♡
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October 2023 by Jonathan Hitt
Fudge is pretty good. Who doesn't like chocolate?
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October 2023 by R G
Small store with a good selection, customers didn't seem to know where they should be queueing so things got a bit confused! Delicious candy apples.
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August 2023 by Hilary T
They don't have a huge selection of treats however the ones they offer and outstanding! We had the dark tortoise and dark/pecan cluster, they were excellent quality chocolate. We're going back again today for another treat!
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August 2023 by Chris Wert
We purchased several different treats to share and try. All were great and very rich!
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July 2023 by Mandy Fehr
Splurged and bought a big chunk of chocolate mint fudge. So disappointed to find most of it was dry and crumbly. Definitely not the experience we were looking forward to. ☹️ I do not recommend this place.
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June 2023 by Anna Kr
Chocolate bars are so, so. Very, very sweet.Their chocolate covered apricorts and caramel aplles ale delicious but sadly can be pricey.Staff is super nice and polite.
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April 2023 by Jamie Higgs-Dey
Great store offering a decent range of sweet treats, the staff were all very friendly and let us take our time choosing what we would like to have. We finally decided to go for 1 of each bear paw (white, milk & dark chocolate) where it’s cashew nuts coated in Carmel then enrobed in chocolate with 3 cashews on the top making it look like a paw… gosh they are good! So tasty and flavoursome, but not overly sweet or sickly. Definitely a place to go.
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March 2023 by Nidal Khaja
Maple walnut x 3 bars and 1 maple bar. All tasted like lots of butter, lots of sugar and some maple flavoring. Extremely disappointed in the fudge. So greasy. And the service representative was not so cheerful.
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February 2023 by GINI ELLE
This is always our stop for a treat, you can smell it from down the street. Delicious! Freshly made treats right there.
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November 2022 by Shannon Charlton
Bought from the one in Fairmont but had no review section, bought a caramel apple and some tea. Tea was labeled to about $10 and realized after I left the caramel apple was about $7 but was charged $26. Wasn't given a receipt for the purchase. Will not be coming here again
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November 2022 by Christine L.
Note that there are a LOT of chocolate-candy-ice cream and other general sweets shops along Banff Avenue. Their specialty is the caramel popcorn displayed in the window (presumably made with the big copper pot they have on display) and their Bear Paws (chocolate treat with cashews and caramel). Though I think bear paws are just something generally sold in the candy stores around here. One of the things that made it stand out to me was that they also carry a few different local products that would make great souvenirs. We mostly kept returning for the cartons of tea and chocolate bars they had up along the windows.Banff's Mountain Chocolates has all the essential flavors and kinds of chocolates, caramel popcorn, dipped apples, and ice cream. Besides this location, they also have another small store inside Fairmont Banff Springs. This one is on the central corner of Banff Avenue and Caribou Street, which makes it conveniently close to the Bear Street Parkade (parking structure) and the Bear Street Parking lot. The latter, an open parking lot (as well as street parking) has an hourly rate of $3 per hour from 8 AM to 8 PM. The Bear Street Parkade's first floor has the same hourly rate, but the second floor up is completely free. We mostly used the parkade when we needed to park. The only drawback is that so do most people, so check the counter they have at the entrance because that'll tell you if there are spaces available. Overall, I had been looking to maybe get a dipped apple but got a Milk Chocolate Rice Krispie Cluster instead. It was a great snack while hiking. Actually, in general, all these kinds of chocolate treats are great for when you're taking a day trip to the national park. XD For Americans, be aware that the dipped apples that are covered in what looks like M&Ms are actually covered in Smarties. Basically, Canadian M&Ms (still made by Nestle) but with a crunchier shell and a slightly different taste. There were also caramel apples dipped in smashed Skor candy, which is a kind of butter toffee. We REALLY like the Skor-dipped apples!