Canada Post
Post OfficesHours:
204 Buffalo St, Banff AB AB T1L Hours
About Canada Post
Canada Post receives mixed reviews that note significant recent improvements. Many customers describe a great experience with staff who are very kind, friendly, welcoming, helpful, understanding, and caring. The expertise and remarkable friendliness of some team members are highlighted, with one newer employee being apologetic and diligent in using a 'cheat-sheet' to provide the correct product. One reviewer states the location used to be a place for disappointment and unorganized chaos but is now warm and wholesome, with a team that interacts very well. However, there are consistent complaints about one particular French Canadian lady with glasses who is described as extremely rude and unhelpful in retrieving packages, with multiple customers sharing this negative experience. Overall, while most employees are praised, service quality can depend on which staff member is encountered.
Most Recent Reviews
October 2025
I had a great experience today!
The staff was very kind, friendly and welcoming.
I don't understand all the bad reviews. It's a great stablishment!
August 2024
THE WORST CANADA POST EVER. I have prove of my ID and paid stuff. And I just want to pick up my package. They have to make it so difficult to pick up your own package.
January 2024
Big line up every day no matter what time you come. One extremely rude staff member and lady with glasses french canadian gave me the worst customer service ive had at any establishment. She looks like she hates her job and does not want to help you.
More Comments(98)
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