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October 2024 by Yusuke Hori
If you're looking for souvenirs in Banff, this is a store you'll want to stop by at least once. The large store is stocked with many Canadian items, from maple syrup and local crafts to outdoor goods and clothing. You can find items that are perfect for remembering your trip, and they're also perfect for choosing gifts. The staff is kind and friendly to tourists, so if you have any questions, you can feel free to ask them. If you have time, please stop by!
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September 2024 by Mary Brown
Zero stars for this store! We visited on August 29. While I was looking at t-shirts, an Asian staff member bumped into me twice without apologizing. When we were ready to check out, she rushed us to pay, even though my husband wanted to add one more item. I asked her to wait, but she said she was too busy, even though we were the only customers in the store.
We decided to leave, and when I told her that you need to have a better customer service, she said no needed!! I can't believe this store is still in business. Please avoid shopping here!
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June 2024 by JxmmyJxmes
Friendly staff and decent prices
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November 2023 by Trevor DeMaere
Really neat gifts!
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October 2023 by Hera London
I bought a souvenir in this store today and was very dissatisfied with the service, rudeness and disrespect for the customer! I don't recommend
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August 2023 by Steve Huskey
Shop had clothing for adults that was a bit higher end. The 4 star rating is relative. Its a gift shop. There were lots of Banff branded jackets and themed gifts.
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August 2023 by Alex Melendez
Where gift store dreams are made. I love everything in this store. Get your key chains here!!!
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November 2022 by José E. Pérez Calvo
Great variety of gifts
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September 2022 by Patrick Lee
If there is a zero star, I definitely rate a zero for that shop. Today, 31/8, I visit the shop and find 2 gorgeous earrings that I wanna buy. I ask a black hair with gold tail lady to take out those rings for a closer look. But the first thing she tell me is the pice of each ear-rings and hesitantly to let me have a closer look. Her expression is soooooo ugly that make me feel sick and discriminated. I don't know whether she is a racist or just simply Asian-hated, what she behave really a shame. I leave the shop asap with my girl friend, and never visit it again!
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August 2022 by Saranah Frances
Went into the store July 31. To purchase 4 gift item which should be total 31with taxes. Just realized I been overcharged total is now 48 dollars on my bank card. This Asian woman at the cashier rob me. Not nice to treat visitors. You will lose more by robbing people remember that. Don’t shop at that store boycott them and check your receipt . Too bad there’s no zero stars
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July 2022 by Gaurav Vashisht
Please count the items when you pay,I shopped there today and got charged $15.99 X two times ($ 31 total) for nothing.Just realised when I tallied all after getting home.Not a happy shopper & wouldn't expect this sort of experience in such a beautiful community,heads up to everyone shopping there in future.
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June 2022 by Koyuki Oka
Awesome store!!! Has very good prices (especially on the T-shirts) but the other items are also cheaper than most of the stores! The staff there are very friendly too!!! Definitely will come back to this shop!(Also a note apparently the shop owner is different than the one about 2-3 years ago. So I suggest to not make a reference to the bad reviews from 3-4 years ago since the store may have changed both good or bad)
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May 2022 by Samantha Morris
called at 10:05 let the phone ring 8 time hung up and called at 10:08 let the phone ring another 8 times. no answer??? why don't they have a website or email, or rather why do they have a phone??? disappointing :/
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November 2020 by Dave
i bought a Jade carving off the Casecade Gifts website. Cascade gifts has a excellent select of Carvings. The prices are very good. Purchasing was very easy and payment was quick with paypal. i bought off the website one night and the purchase was confirmed and sent the next day. Excellent Service and Selection.
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November 2020 by Chris Malmstrom
Great venue
