Hertz Car Rental - Banff Banff Springs Hotel HLE
Car RentalHours:
405 Spray Ave, Banff AB T0L 0C0 Hours
About Hertz Car Rental - Banff Banff Springs Hotel HLE
Hertz Car Rental at Banff Springs Hotel offers a friendly and flexible service, making the rental process easy and stress-free. Customers appreciate the helpful staff, especially the office manager, who goes above and beyond to assist, even outside regular hours. The location is convenient, situated opposite the Banff Springs Hotel on Spray Street, making it easy to find. The variety of vehicles available includes luxury cars, SUVs, EVs, vans, and trucks, providing options for different needs. Many reviewers mention the vehicles are kept very clean and well cared for. Upgrades are sometimes offered, like a Yukon, though some customers note it can be larger than needed and fuel-consuming. The staff are described as professional, efficient, and kind, with particular praise for their customer service skills. Even when returning late, customers found the drop-off process simple and straightforward. Overall, the experience at this Hertz location is highly positive, with friendly staff, good service, and a good selection of vehicles making it a reliable choice for car rentals in Banff.
Most Recent Reviews
July 2025
Moe was the best! Thank you so much for the smooth and efficient service, we will definitely be back now!
June 2025
Our Hertz rental car, Chrysler Pacifica was excellent for 4 people with a fair bit of luggage. It was spacious and well appointed and great for our road trip from Vancouver to Banff via Vancouver Island, Whistler and Icefield parkway. Highly recommended. 😃
February 2024
Chris the manager at Hertz Banff was fantastic, very efficient and professional, a real asset to the company his customer service skills are exemplary.Thank you Chris for all your help.
More Comments(73)
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