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November 2024 by Maggie Barton Baird
Just bought a jacket here that I’ve been eyeing for a few weeks. I’d been comparing it to one online that wasn’t available in store and mentioned this to Buja (the sales associate) and because the store was closing, she offered to go home and get hers to let me try it on. So she closed the store, ran home and brought it back for me to try on. I’ve never experienced incredible service like this. Needless to say, I bought the jacket. Buja’s customer service is like none other I’ve experienced. I’ll never forget this.
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September 2024 by Lynne Cooper
I am a regular visitor to Banff from the UK. I have Lole pieces that are still going strong after 10 years . What makes this Lole store stand out is the high quality of customer care . The team of women who work here are absolutely lovely . They are so helpful and they have not only helped me choose great pieces from the shop but also supporyed me making online purchases from the company which can be very challenging when you are a visitor. I really love my Lole purchases not just because it's great clothing but because Vikki and her team make it a great ,fun , memorable shopping experience . Thank-you.
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June 2024 by Simran Dhiman
Very good customer service. Quite a few pieces on sale.
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May 2024 by Heather Pindur
Come here every time I'm in Banff. The staff are always super friendly and helpful. The clothes are really good quality, and I have had a few pieces for a decade from following the care instructions. Fully recommend popping in.
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December 2023 by Alana Zimmerman
Very nice lady working at the front, lots of sales!
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April 2023 by Estefania DeLosSantos
Friendly staff. Recycled fabrics in some items. Great discounts. (50%) great yoga clothes.
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December 2022 by Lucy Southee
Lovely helpful lady in the shop today and the clothes are excellent quality. Very pleased with my purchases. Might pop back later before we fly.
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December 2021 by Hìldë Runnström
Cute store and great selection. The make and design of their clothing just doesn't match their noticeably higher prices.
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December 2020 by Katrin M
Worst costumer service in Banff. Very unfriendly staff. Weren’t interested in helping out at all. No wonder the store doesn’t seem to be busy ever.
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November 2020 by Beeonkski B
The staff at this location are absolutely incredible! Monet was so kind and helpful! Really made Christmas shopping so much easier!
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November 2018 by Maj Mi
I went to a body image course here and was shown how to pick clothes for my body type. Everyone here is incredibly warm and wonderful and kind. The dresses I bought, I'm completely in love with. Highly recommended.
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November 2018 by Kasia Ridgway
Really bad company, purchased 2 blouses worth almost $200. After 1 wash they lost colour and shrunk a bit. Contacted my local shop where I bought them and they said they can't help me, contacted Lole directly and no reply. Would avoid this shop at all cost.
