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November 2024 by Karl Dorner
Absolutely terrific location, amazing selection and outstanding customer service….we will be returning for sure.
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October 2024 by Rachel Schroter
Had the most lovely shopping experience. Lonna was very helpful in assisting me to find exactly what I needed.
Prices are a little bit expensive, but not unexpected for an established brand like Roots. Would 100% buy here again.
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June 2024 by Jaclyn Robinson
Really great experience today at this store with Connor. Helped me find a gift for a friend and a tracksuit for myself. I didn’t know exactly what I wanted and we ended up finding the perfect fit which I never would have found myself without Connor! My toddler was quite happy and I felt like he was welcomed there.
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May 2024 by Ryan Good
They have been out of large sweatpants the last two visits. What is the point of having a store if your most popular items are out of stock all the time
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March 2024 by Wendy Hogan
Staff went out of their way to find what I was looking for even going into storage to find "Canada" labeled. Cute and well stocked childrens wear but very short on women's. Bright clean store.
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January 2024 by Bill Harrington
Would have been a 5* but its not the same since Victoria is not working there
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December 2023 by Mark Haynes
The Black Friday sale was on so the prices were in my zone . But the quality of Roots stuff really is top notch just a litte above my budget when not on sale.
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November 2023 by Susan Downey
Love Roots! Still wear my sweatshirt bought in the 80's. Excellent quality clothing. Timeless! Store is relaxed and well laid out
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November 2023 by Samantha “Samsquanch&Offspring” vG
Polite and helpful employee.
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October 2023 by Abi Daniels
customer service was on point, so nice
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September 2023 by RODNEY MAROIS
so we shopped in Ottawa I had no way of getting a thing from there I did not have enough they said when I get enough I can order from Peterborough I said ok asked location finally found it but Ottawa seamed to have more stationary like binders brief cases and so on. Anyhow asked rep to help me with a brief case no more then 500$ she gave a few suggestions thanks. Rodney I am a reg shopper at Lansdowne Place mall.
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May 2023 by Auntiebev S
Fantastic quality. Limited selection of clothing. So expensive! You'd think being made in Canada for Canadian people, it should be priced at a lower cost
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April 2023 by olivia saunders
Very very helpful and nice staff! Clean location with lots of options.
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December 2022 by Samantha van Gennip
Polite and helpful employee.
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December 2022 by Beverly Smith
So expensive!!!!!!!!!!!!!!!!!!!!!!!!! Best quality just shocking that a Canadian company charges soooooo much money for clothing. $408 for two men's track suits.