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January 2024 by Jess Zhang
I worked with Pam here when I shopped in the store and she offered excellent service! I’ll see her again when I’m back next year
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December 2023 by CoverbyInanna
The Asian sales rep called me and my friend " funny" in front of our face, just because we are Asian and she thought we didn't speak English. And after I told her "we do, and even if we don't, it's not something funny." She yelled at me! I was very shocked and don't recommend this store, entirely due to the sales representative/possible the owner of the store. BTW, their stuff is all made in China. Not local at all. You can get the same stuff from China online for much much lower price.
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October 2023 by ADEL ALGHAMDI
I my view, this is one of the best botigues shops to sell high quality geniune furr products eppecially for ladies. The shop is so welcoming and elegent. Highly recommended. They also have another shop at the Fairmont Banff hotel. I wish i had some pictures to share, but the shop is truely special and remarkable.
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October 2022 by Herb M
Great selection, high quality and excellent service. We purchased a Mink hat for my Wife, she is in love with it.
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February 2022 by Téa Garant
The young lady working was helpful, very friendly, and I am OBSESSED with the hat I got. I feel like a slavic princess lol.
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February 2022 by Katelyn Reid
Helpful and took time with me while trying on, even when I said I wouldn’t purchase that day.
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January 2022 by T M
Have purchased two furs here for my wife. Quality is excellent. Service was excellent. Excellent variety to choose from.
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January 2022 by Claire T
Went here on a Tuesday at 5:30pm and it was closed... not sure what the hours are or of it's still in business.
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September 2021 by Unheard-Of Productions (Konlow)
Lovely store, great manager and fantastic products
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March 2021 by Shawnna P.
I've had only good shopping experiences here at Snowflake for over 10 years. My latest visit was just to browse, but I found a couple of gorgeous fur hats and a pair of fur mittens. I had to have them. The staff was very friendly and helpful. I've worked in retail for many years, so I also know you can ask for a discount at any time. You don't have to wait for a sale. There were many items on sale at the back. Everything is beautiful. It is true that some of the accessories are manufactured in China, but the fur coats are Canadian.
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August 2020 by Josh A.
We walked into the store with coffees, obviously not a good idea. This older sales woman with a Russian accent told us to leave because we had coffees, and that's understandable, but she then said that we couldn't pay for it if we spilt on anything. I said sorry and left but told her on the way out that I actually could pay for anything in that store. I advise you all not to spend money here!!
