Auto Repair in Bassano, AB

“I did not think it was possible to be grateful that the car broke down until it decided to on a trip from Calgary that took us nearby Bassano. This is the best place ever to have car repair needs as it gives you the opportunity to meet William, an inter-provincially certified mechanic, and his Journeyman son, Matthew. They went above and beyond and had us back on the road in less than 24 hours, despite not even having the part required when we pulled in just before closing on a Tuesday evening. They stayed late to diagnose the issue and gave us information about the resources we might need overnight. William ensured that the car was solid enough for us to make short trips in town that night and even lent me a phone charger since we didn't pack anything for a surprise car breakdown "holiday." (Having the car overnight really saved us, too!)The next morning, they were able to get the part in earlier than expected and we were back on the road before 10:30am. While we waited, I chatted with a few other customers who were waiting or just stopped to talk. They all assured us that we were in good hands when they learned we were out-of-towners. All of the interactions I saw between them and their customers showed consistent respectful and solutions-focused service. Despite how busy they were, nothing felt hectic or rushed, in fact their waiting area had a calming energy to it both when they were closing and the next morning. They were welcoming and professional and truly stand behind their motto, "Where honesty and integrity meet mechanics!" I am very grateful to have found a mechanic like William and his family/team. I can honestly say they did everything they could to make the car breaking down as stress-free and pleasurable as an unexpected emergency could be.”

“We had a rock in our brake assembly that needed to be removed. These guys were very fast, exceptionally pleasant and got us back on our way very quickly. I’d recommend them 110%.”