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February 2024 by Nicholai Gemmell-bird
These people went above and beyond to help me troubleshoot my phone services, really great customer service experience!
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December 2023 by Babayaga_gameZ
Super helpful staff they have always been able to fix any issue my phone has had. Would recommend anyone looking to upgrade their old phone go see them everyone is very positive and will do there best to get you what your requesting if at all possible ?
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December 2023 by Jillene Shwetz
Let me start off by saying the store is great, and the cherry on top is the manager. Not only does she go above and beyond for her customers, but she has a great sense of humor (which seems rare these days lol) she also saved me a lot of money on my mobile services. Thanks again! highly recommend !
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October 2023 by Dee Cardi
Above and beyond service, very knowledgeable staff, was paying 165 a month for my phone bill but now they were able to get it down to 85 with even more gigabytes on 5G. Thank you for the help
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October 2023 by Reece Ganser
After a EXTREMELY stressful/annoying morning at Telus the source staff completely changed my mood! I was in and out within an hour & walked out with a VERY affordable plan and a branded new iPhone 14 plus. It came a multitude of many colours that they had in house to choose from!! These ladies were so helpful when it came to finding the right phone for me and my budget, while also giving off a “family-like” atmosphere!If you are on the market for new phone please stop by the Source in Bonnyville, you not will not be disappointed :)
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September 2023 by Sara
Absolute amazing service today. Turned a horrible situation around after a lengthy process, we couldn't say thank you enough and will be coming here going forward.Again thank you.
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August 2023 by Michelle Gardippie
The ladies there were so amazing! They knew exactly what I needed and always asked me if I was comfortable! The one girl even had the same name as me, no relation! She was amazing and offered me so many good products and assisted me in my recent plans and if I wanted to update anything! The store was so nice too and I had a really good time coming in with my kids! It was all very friendly and child friendly as well! I’m happy I got good service as well as so many new products!
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August 2023 by Byron Nolin
Ordered an iPad to add to my plan. Was told it a $50 deposit was needed. No communication to when it will show up. After phoning 3 times and getting no where other than a "we'll call you back" (which never happened)I went to the store only to be told there was shipping issue. Would have been nice to know but better late than never. 3.5 weeks later it arrives. I am then told it will only be released to me if I pay $500 cause the "price went up" how does it go up $450 in the matter of 3 weeks? Which again went unanswered. So not a good experience. I'll give it 2 stars just because the people could obviously tell I wasn't happy and they were being nice and I know it's not their fault
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August 2023 by S'cai Law
Great customer service, helpful staff. Had a wonderful experience and they have always helped with any questions or issues I have had.
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August 2023 by Kazuki Arayaa
The staff went over and above and got me a really good deal on a bran new phone also super friendly customer service
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August 2023 by Brett Olson
The staff was very friendly, quick, and knowledgeable and they managed to save me a ton of $ by switching to Bell! Thanks Kathrin and team at The Source Bonnyville!
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August 2023 by Nick Kelly
These guys are great. I’ve gone in on a couple of separate occasions in a jam and they always figure out a solution.
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July 2023 by sandra evans
The staff are very knowledgeable and professional. They went over and beyond to make sure I was receiving very discount and promotion available. Customer service is truly a dying skill, however the Bonnyville staff have definitely perfected this lose art.To the Manager and Staff, Thank all for everything you did to make our experience such a positive one!
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July 2023 by kevin Hoolahan
Opens at 10 am. Doors still locked at 10:15 am and phone not being answered.
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July 2023 by Chantal Amelia
Excellent service, very helpful and kind people
