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November 2023 by Andrew Marks
Ran a prescription through my insurance but didn’t actually have the prescription, then went to run another prescription through and caused my insurance to be frozen. That’s just the most recent incident. Not to mention not informing us they were out of stock of other prescriptions and telling us ‘good luck’ to find it somewhere else, it’s a prescription not some off the shelf meds. Luckily another pharmacy in town helped us out. It used to be the pharmacy to go to, I’ve been a customer for 26 years but the last year or so is the mail in the coffin between the first mentioned incident which occurred more than once and everything else, not to mention some of the customer service I’ve seen in the last six months or so.
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September 2023 by Eric Harleman
Ahmed is a real prick in the worst manner when it comes to customer service. The guy has a position as a pharmacy tech and thinks he can be disrespectful to customers on the phone. I am done with acquiring my services from this establishment. The owner should be ashamed to have a colleague that speaks rudely and insults you on the phone
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May 2023 by ***CaPt. Ju-JuBe***
I really do believe having a walk-in clinic at shoppers drug Mart is an excellent idea, and the pharmacist that's usually there is a great person to talk to and if I can't get into my personal doctor I will definitely be going back to that walk in, I thank them for the help they have given me it is much appreciated.
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April 2023 by Janet Lutz
The pharmacy is horribleRude people seem like don’t want to help you outSlow too
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March 2023 by Marie-Eve Balog
The new walk-in clinic is beautiful and so handy! Pharmacist Mina did such a great job with my little girl. He was welcoming, caring and super gentle with her. Very good experience! Thank you so much!
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February 2023 by Dogi Dag
Some stuff they shouldn’t be there man! . Unprofessional , not happy doing his job/ I can see serious problem, I never wrote negative reviews before ,but this situation upset me. Plus they use the advantage most people been victims and do no thing about it, even don’t write reviews on google!!.
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February 2023 by Josh Bryne
Worst pharmacy in town, ignorant and snotty pharmacy staff. Never be back.
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January 2023 by BGG Morales
They have a walk-in clinic that offers consultation from 10am to 6pm for 7days/week, which was very convenient for us who wanted to be spared from the 6hr wait time at the Outpatient services.
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December 2022 by M Bee
I went to this location for the first time and had a wonderful experience. Staff named Faith was very friendly and helpful. She helped me look for perfumes I wanted. I will definitely return back to this location. Keep up the good work, Faith.
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August 2022 by Sharon Steeves
I have never been in a Shoppers where the staff were so wonderful! The sales assistant (Christie, "like the biscuits" she said when I asked her name) was amazing. Helpful and friendly. They definitely don't pay her enough. The pharmacy tech (with the beard, young, didn't get his name) was very fast and professional and extremely helpful. I can't say enough about this store as I have been in many other Shoppers that need to learn from the staff in Brooks store. Thank you from this Manitoban who was on vacation and needed medications for my sick child :)
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May 2022 by Jim Hughes
It was ok
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April 2022 by Kevin Johnson (Kevbo)
Some staff are great ..Other......well not much.
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April 2022 by Whitney Gracelyn
I’ve been exclusively coming to this pharmacy since 2014, so I’ve gotten to know the staff pretty well and we’ve built a good rapport. I have nothing but good things to say about each and every one of them. They are extremely knowledgeable, courteous and helpful. They care about my health and are always happy to address any questions or concerns I may have.They have seen me through quite the medical journey this past year and I’m so very grateful for their kindness…it’s truly appreciated and has not gone unnoticed ????
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April 2022 by Meenu Bhagat
I went to this location for the first time and had a wonderful experience. Staff named Faith was very friendly and helpful. She helped me look for perfumes I wanted. I will definitely return back to this location. Keep up the good work, Faith.
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March 2022 by Brittany Duguay
I would never recommend this place to have a RX filled. Waited over 2 hours! Have called and ordered refills and go in 2 days later and it was not even ready. Save yourself some time and go else where.
