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May 2025 by joseph joseph
We’ve had the pleasure of working with Isabel for the past three years, and we truly couldn’t ask for a better property manager. She is reliable, responsive, and always goes above and beyond to ensure everything runs smoothly. Her attention to detail, professionalism, and genuine care for both the property and our needs have made a huge difference. It gives us peace of mind knowing she’s looking after things, and we appreciate her more than words can say.
Thank you for everything Isabel.
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May 2025 by Chef Travel freak
I had great experience with Asset west , they are really helpful from the beginning specially Isabel she is always there to help and respond pretty quickly .
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October 2024 by Althea Barce
From the very beginning, the team has shown incredible responsiveness and attentiveness to my needs. They handle maintenance requests promptly and keep me updated at every stage. Misty Joy is exceptionally knowledgeable and consistently goes above and beyond to ensure tenant satisfaction. I highly recommend Asset West Property Management to anyone in search of a reliable and professional property management company.
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October 2024 by Alma Baesa
I’ve had an outstanding experience with Asset West Property Management, and I’d like to extend my sincere appreciation to Misty for her exceptional support. From the start, Misty was responsive, knowledgeable, and patient in addressing every query I had. Whether it was questions about lease agreements, maintenance requests, or general property information, she provided detailed and accurate information, ensuring I fully understood each step of the process.
Misty’s dedication to customer service and her willingness to go above and beyond made all the difference, turning what could have been a complicated experience into a seamless one. Her professionalism and prompt follow-ups made me feel valued as a client. I highly recommend Asset West Property Management, and I’m truly grateful for Misty’s commitment and hard work. Thank you for making my experience so positive!
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October 2024 by Diane Magno
Had a great experience with Asset West. The team is friendly and professional, and Misty at reception was especially helpful. She made everything easy and was always quick to answer my questions. Highly recommend their services!
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October 2024 by K P
Asset West has been the most frustrating company to work with; they are responsible for our condo management. They do not respond to emails, they are always short-staffed, and Darren is the most frustrating person to deal with and constantly talks in circles. Do not deal with this company, and save yourself many headaches!!
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July 2024 by She
Thank you Isabel for your dedication and assistance in getting our electricity back within 24 hrs. Your effort and time putting in to resolve this unforeseen circumstances is truly appreciated. Thank you for the great customer service during this difficult situation when it was out of any controls. From the bottom of our hearts ~ THANK YOU!!!
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July 2024 by fernanda salazar salazar
Assess west was the company through which I was able to get a place I can call home. Its work team is excellent Darren, he has excellent skills in showing the house or place he is offering for arrival and has no difficulty answering each of the questions. Isabel, whom I deeply appreciate for her efficient and hard work, I thank for being the one who did everything possible to be able to obtain this place. She is very responsible, hardworking and empathizes a lot with her client to help to get a place to live. I am very grateful for all the work they have done together and for the place where I will live in August 2024.
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April 2024 by Kenny Vermette
I’ve recently dealt with Isabel from Assett west for a rental in Canmore. Her customer service was top notch, she kept an open line of communication with me throughout the whole rental application process right to move in day. Fantastic experience working with the whole organization.
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April 2024 by Marihah Shah
I’ve had great great interactions with Isabel in the last few months. I’ve been with asset west on and off for the last 8 years and since Isabel started working there I’ve had the best service hands down. She replies to all inquires really fast and follows up every email with a phone call (and vice versa).I will say it was difficult to get a hold of anyone working there in the past, but it seems they’ve brought a new team on and it’s been easier since.
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March 2024 by Cathie Messier
I got the worst experience of every place I have lived. I never ever got problem to get my damage deposit back, I always paid my rent on time always took care of the apartment. DONT RENT WITH THEM. They never return your calls. You report to them some issue and they do nothing about it. They don’t even take care of the properties. I call them several time for fridge issue, for ant issue. The only answer I gotIt’s it should be on my hand to cover those repair and fixed. They always tried to make me paid for simple maintenance of the house. I took better care of this place than they did all the time i’ve lived there ( two years) NEVER seen them. The tenants upstairs had the same problems than me. And when I’ve done my move out. They did not try to find a common date. They just sent an email saying the date without calling me. I moved out, clean the place gave it has I got it. And now they find ANYTHING TO KEEP my money. Before to keep money from others you should care yourself about your properties and tenants.
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October 2023 by Carol Ann Yaremy
Asset West worked with our board for many years and we were well served by Darren and his team. During their time with us Darren worked tirelessly to help us pass a special resolution to change our bylaws. Anyone who has served as a board member will certainly appreciate the magnitude of such an endeavour.In addition to regular and prompt attention by all the folks at Asset West, we found Darren especially approachable, knowledgeable and creative. He brings energy and an unfailingly positive outlook to every exchange.
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August 2023 by Jonathan Bigelow
I called to ask some questions and ended up speaking with Kayla who was very knowledgeable and helpful.
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August 2023 by Rene Clayton
First, I would like to thank you Darren, for all the care you have shown me in the years you have looked after my property. You are always available when it comes to any issues that come up. The fact I can live in another Country and have you over look my investment is worth everything to me. My trust that you make the best judgements for my tennant, whom by the way , praise you, is a life saver for me.At the time when I did live there, I was a Boardmember for years and watched you put your all into the entire building with the Board. Your monthly inspections are in depth and nothing gets past you.I just want to say, THANK YOU for all the years of of this worry free experience I have.Asset West was very small when I hired you, I think you had 3 employees, it has grown to be a upstanding company. All your employee's are dedicated to make you the trustworthy Company that gives me the freedom and stress-free life style I can now have.Bravo Asset West keep up the good Work!
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July 2023 by Bridget Benjamin
Thank you, Darren, for taking the time to walk me through a particular condo issue a few weeks ago, and for your ongoing support over the years. Rob Palmer (Banff, AB)
