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February 2024 by Heather Ellis
I've ordered from Indigo Bay twice now. Both times I received awesome customer service. When an item I'd ordered wasn't in stock I received a phone call and was provided with several similar options. Both times my orders were shipped quickly, packaged well, and the items were exactly as described. Five star experience! I am already planning my next order!!
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November 2023 by Hannah Musterer
Lots of products with a great shoe selection. I could spend all day here
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October 2023 by Ryan Sagert
Love this place! It’s got “Husband Chairs” so you have a place to sit while your significant other does their shopping. But wait…..there’s more! They carry the most comfy shoes a fella can wear!To show my appreciation I set up this little display for them! Cheers!!!
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August 2023 by filledetrompeloeil
I ordered 2 tees online that were only available on the Indigo Bay website. I'm so happy I've found them! Great customer service and fast shipping to Montreal.
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July 2023 by Jacqueline F
Love this store, but I rarely find anything in my size range: 14/16. This is an average size, by the way, for Canada. I also find that the staff members don’t bother asking me if I need help- almost like they know nothing will fit me so they don’t bother. Disappointing every-time I enter.
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July 2023 by Albane Redon
A well-stocked shop with a wide range of choices of outfits, styles, clothes and accessories, you will find what you are looking for ! ☀️
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April 2023 by Robert Jones
They were quick on processing my order and shipped the product to my home. They took extra care by contacting me to confirm drop off and a special place to leave the package while I was at work. Amazing customer service.
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March 2023 by louise pedersen
Love this store! The staff is great, lots to choose from! Thanks Indigo Bay!
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January 2023 by Sydney
Showing up at a store at 630 to have the lady working be disgustingly rude. “I’m closing in 10 minutes” and ignore the fact we were even in there but is helping her friend shop? had many items I wanted to purchase but due to the disgusting behaviour we decided to leave. Don’t shop here.
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September 2022 by K S
If I could give zero stars, I would. The store itself is a disaster - expensive clothes crammed on racks with no logical organization (I found the same sweater in different colours scattered throughout the store). The staff was less than helpful, and when I finally got to use a fitting room, the employee started trying on clothes in the room next to me instead of helping me find another size. The cherry on top was when I finally found the other employee to ask about trying on a specific shirt I found online, they said it was located off-site, and the only way to try it on was to message them on Instagram and come back another day when it could be retrieved from storage. Seeing as this would require another 2 hour round-trip on a different day, it definitely isn’t going to happen. I left empty handed and will never go back to this abomination of a store, and neither should you.
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November 2021 by Anna Kr
Way to expenssive but some of the stuff is really good qualityMostly shoes and accessories.
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November 2021 by Carolyn Collin
I found the staff were not engaged unless you took the initiative to approach them. Overwhelming amount of product. I didn’t know where to start. Prices were outrageous but especially for items that were thin and not much to them. Did not feel welcomed.
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September 2021 by Jessie Sanderson
I have been looking for fleece lined leggings (good quality) all over Canmore! It turns out Indigo Bay has them. I bought the Lemon seamless faux fur leggings and they are awesome! I wore them on my walk today and was happy and warm. Highly recommend these. and check out the sorels on sale there too!
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September 2021 by Barry Mah
Was a great overall shopping experience. Called the shop first to ask about a specific product. They walked me through their online store. Very helpful. And I received the product I wanted in two days! Thank you.
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September 2021 by DDP
This store has an excellent selection - including of accessories and footwear. The problem is two-fold: the $400 sweater looks cheap because it’s crammed into a rack so tightly that you can barely pull it out. And, when you do, you barely have enough room to hold it away from you to take a good look before hitting another rack or tower of denim.I love browsing this store but rarely try anything on because I’m OVERWHELMED by the stacks and stacks and stacks of merchandise piled high everywhere.If I had a tip: take 80% of the merchandise off the sales floor and let us see and appreciate what you do have. Rotate stock to keep things fresh and highlight the nice (expensive) items.
