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February 2024 by Harnoor Singh
One of the best gym with best equipments and best staff
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February 2024 by parmjeet sandhu
Worst customer service.. I visit at Chestermere location today and they explain me what plans they offered. Some plans are contracted base as I understand that if I will cancel it then I need to pay extra as I agree with it but there is biweekly plan and no contract as you can cancel it anytime and in meanwhile they mentioned that there is condition of cancellation as you need to inform us 30 days ahead which doesn’t make sense that I am going with biweekly plan and if need to cancel then inform 30days before That mean if I am not continuing then after two weeks I need to pay extra for two weeks. One side they said no contract and other side mentioned the condition.This act show that how much they are greedy…….On the other hand when i showed my concern then he got angry at me. Very poor customer service.Some of from management will read my review and might be thinking it is not new as they are receiving this kind response all the time but this is very concerning. I just visited once and felt that there are lot of things you need to watch and improve. No doubt you earning a lot and not taking seriously but with few changes you can make it better and happy everyone.People join gym to keep their body fit and relaxed and stress free but this gym service gives you stress.Please at least train your staff to how to do customer care and doesn’t matter they join or no as how to deal with customer.
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February 2024 by Howard Eseonu
More equipments for back workouts will be nice . Very little here
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February 2024 by Gurpreet Gill
Very clean gym , everything works good
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February 2024 by Jot Gill
Very clean gym
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January 2024 by Ivan Gouniavyi
Only reason I go here is cause I have no choice living in Chestermere unfortunately. But at least it's something !!! Please fix broken machines. As there is barely anything there as it is
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January 2024 by Hasnain Babar
I don't even know where to begin with this place. If you are planning on going to a gym THIS PLACE IS NOT IT!. You are better off burning your money or giving it to a crackhead downtown. All they care about is making money and not giving a single F about the customers. Gym equipment has been broken for 5 months now and nothing has been done .. broken locker rooms since I joined the gym. People let other come on all the time .. after 6pm no one is here so people do whatever they want .. kids running around throwing equipment.. smoking vapes inside .. call the 1800 number no one ever picks up .. message Facebook and no replies other then a bot that tells you to call the 1800 number .. they are lucky this is the only place in chestermere.. as soon as another gym opens up here in the new community.. this place will be over .. everyone here hates this place. We as customers pay to be here .. this isn't for free and we deserve better or matter fact we deserve a discount free 1 year membership to be in this dump. For putting up with poor management. Numerous customers have filed out the serves on email they send you and still nothing .. 8 months later..You are better off working out at home! Save your money!
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December 2023 by epie sone joshua
Excellent
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November 2023 by Dawn Cosman
Clean!
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November 2023 by Chace Kostelny
I’ve tried stopping in 5 days in a row to update my payment information and no one is ever staffed here during the day. The automated phone system hangs up on me constantly and the website is useless. Beyond frustrating
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November 2023 by Elster
24 hour gyms are the best for an ultra runner trying to complete their hundred mile in 2024
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November 2023 by Mandeep Singh
Good gym
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November 2023 by Concerts Live
It's an okay gym.. has the essentials to have a good workout for your overall muscles. if you live around the chestermere area this is the only option as far as an actual gym that is at least within 5-10km radious.The cleaning lady becomes a bit of a hazard with that vacuum cord all over the place and the noise it generates. she keeps the gym very clean though.I hope at some point they remove that old purple carpet from the studio and replace it with rubber flooring. and please fix the pec fly machine.. it has been broken for a while now.. this is a small gym and fixing equipment should not take that long..
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October 2023 by Dana Morrow
Awesome gym, very clean, and amazing customer service!
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October 2023 by Samuel
Fantastic welcome and clean facility. I'm looking forward to coming here often :)
