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September 2023 by Maureen Fedorus
I rented a storage unit at this facility. On August 20th I was told I needed to give thirty days' notice which I did, and I paid for the next 30 days. Upon using his Uhaul service to move I left the empty locker unlocked with the plan to come back and clean it before the thirty days were up. I come to find out he has rerented the unit to someone else while I was still renting it. When I approach him saying I wanted in my unit that I had rented and had paid for, he said I hadn't paid and owed him money. He accused me of lying while I have receipts for all my payments and text messages from this loser. This guy is plastered all over the internet and Facebook for being a terrible business owner, he lies, double rents your unit and then if you raise a concern, he claims you owe him money and then says if you return it will be trespassing. DO NOT rent from this shyster as he will lie, cheat and steal from you. I have called U Haul to complain to the area manager about this guy's rudeness, lack of punctuality and over all slimy business dealings. BE SAFE and don't rent from BEE SAFE. The units leak and are wet and your stuff will end up mildewed and water damaged.
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September 2023 by Ethan Myers
Extremely disappointed with my experience. The customer service was incredibly lacking, with staff being quite rude. Despite a sign indicating a 15-minute wait, I ended up waiting for a full hour. The person in charge seemed inexperienced and untrained for their role. To make matters worse, I was charged an additional $200 on top of our agreed-upon price for the U-Haul truck. This experience has left me with no intention of recommending this establishment to anyone.
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August 2023 by x ProtonDecay
Just called to ask about a storage unit (with no experience of ever renting one before) and the guy that answered asked me what size and when i need it for (pretty normal) so I was just like I'm not too sure maybe a 12x16 or 9×16 then immediately he said "those are weird sizes but ok." Kind of smug. So I just explained how i wasnt sure what sizes are available and he began to rant about apartment storage and proceeded to ask what size my apartment is and how many bedrooms, I answered but said I dont see how this is relevant, and then he just said "well, I dont see how I can help you, bye now!" With an attitude. I was kind of taken back, would not recommend this service.
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July 2023 by Joseph Pascal
Was renting a unit, a bunch of people who had units were broken into, they stole 5000$ worth of appliances from us didn't call the cops or even tell us, I came home and went to my storage and found out my self, I reported it to the cops, they had no evidence, so I recommend not to rent here, or even bother with these inconsiderate people who run this bee safe storage place, they are unreliable and very rude people, and recently they sold my brothers storage unit even tho we made payments and was up to date with everything they went above him and sold his unit, please people don't rent here bad place for your property
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March 2023 by Steven Milton
Simple and friendly
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February 2023 by Hayliee Apriill
Great buisness
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February 2023 by Christina
I rented a unit for 28 months and was paying twice the rate. When I asked for a receipt at the end of my rental term, they stopped communicating with me. I never received a receipt. Not a professional or trustworthy company.
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February 2022 by Water Guy
I put stuff in there, very neat
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February 2022 by Chris Wood (0nemotime)
We arrived to pick up our Uhaul car trailer and discovered that the Uhaul truck wiring didn't activate any trailer lights. Alistair (Ali) spent the next 2 hours (after normal business had closed) to re-wire the trailer and get it working. Very nice man and excellent at customer service. He went out of his way to show that 'old school' job commitment and kindness still exists. Many thanks.
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February 2022 by iain david
Nice people very helpful certainly helped me de stress at a very hectic time. Reasonably priced and maintained. I'd use them again and that is the best recommendation there is.
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February 2022 by davia daub
Very rude phone manner. Directly refuse to provide list of prices. Finding out sizes available is like pulling teeth. Unprofessional and rude. Should not run a customer service business if they do not like customers.
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February 2022 by Jordan Cook
Best caretaker I've dealt with at a storage facility. All your storage and uhaul needs.
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February 2021 by Kyle Hohenwald
Overall I had no issues and Ali was awesome to talk to. 5/5
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February 2021 by Koltun Ritter
Horrible customer service would not recommend coming here at all! Go to the cold lake mini storage facility great pricing and friendly
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February 2020 by Nic
Quite possibly the worst customer service and scheduling I have ever seen in the Lakeland area. Booked a U-Haul trailer 2 days in a row at this location, only to find out both days that they never had it in the first place. No answer on the phone from the owner after calling several times. Wouldn’t recommend anyone do business here, even if it was their very last option.
