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December 2023 by Wendy Poulter
Horrible they spilled my urine sample cancelled it,Dec 21st did not call me this is horrible,is it a joke,how when I waited a year for blood and urine,very upseting.
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December 2023 by Kelvin Jackson
Worse hospital ever. Been sitting in the emergency for the past 5 hours and seeing the staff sitting around and watching everyone is sickening. Slowest place to go also. Better off driving to the city of Edmonton rather then waiting for these clowns
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December 2023 by Jarid Desjarlais
Bonnyville Hospital is better, probably the most racist Hospital around & the reason my mom passed away there, did do anything for her!
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November 2023 by Nasser Al- Nazer
Brought my son today for his dental surgery that had been booked months prior. The schedule was at 10:15AM we checked in at 10, and waited at the waiting area for an hour and half! So I don’t understand the schedule they provided if they won’t commit!We finally made it to the ward, they brought a gown to dress up my son, checked his vital signs and made sure he was ok before the surgery. Once the check up was done we then waited for another hour or so. Until the ER manager came up to us and said they will reschedule the surgery due to an emergency patient the doctor needed to attend to. Wow! We understand the emergency scenario, but wasting people’s time is not a joke. We had to book time off work, my son had to be excused from class and the days of preparing him before the surgery all went to waste! Very unorganized..
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November 2023 by Evan K
The nurses are good however the new system for checking into the ER is a massive time waste took over an hour just to register
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October 2023 by Alexis Stone
Nurses and doctors are very ignorant. Better off driving to an outlying city for assistance than going to this joke of a hospital!
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October 2023 by JOSH MINOVITCH
This place was amazing. I just had the work experience with pain in my life and the team looked after me with the great care and attention. I had a 14 hour stay and they made sure I was cared for at all times. The fact that people leave poor review is a lack of reflection of the situations Healthcare workers face in a day to day world. Please people, understand Healthcare works are amazing people who are doing the best they can.Thank you everyone at the Cold Lake Healthcare Centre.
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August 2023 by Terence Wright
They were vary polite, and all around professional. First time I had to stay over night in a hospital, wasn’t the comfiest but they tried to make it as much as possible. 5 starts to the nurses who saved my equipment and clothes from being cut ?
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July 2023 by Uranium Eater
Nurses are absolute sweethearts, but the doctors are horrible. Went into the ER because my mental health was getting bad and the triage nurse was so kind and understanding, another nurse also talked to me while I was in my room which helped a lot. The doctor, however, forced me to tell him my suicide plan and laughed a little bit and told me “it wouldn’t have worked if you went through with it”. I know this sounds made up, even I’m shocked it happened. I’ve heard the Bonnyville hospital is significantly better. Go literally anywhere besides here.
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May 2023 by Richard Graves
Worst hospital my family and I have ever been to the staff refuses to help or listen they misdiagnosed my daughter twice both times the staff refused to even physically check my childNot to mention while supposedly all the rooms were full and all staff was bussy the nurses and doctors didn't leave there office conversations for an hour do not go here for anything you'll probably die before your checked
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March 2023 by khikhoe valencia
Nurses and staff at the ER assisted me well during my surgery and thank you very much to Dr. Baburam and staff that saved my cut and broken finger from being amputated. God bless and guide all of you always
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February 2023 by Amanda Hillock
Terrible bedside manner. Left me in a room for 12 hours and didn't tell me anything. Nurse who put my IV in, ripped off my bandage from the blood work without warning and then proceeded to jab me in both arms to find a vein. She was incredibly terrifying and called my veins "juicy". The doctor who was supposed to be taking care of me in the ER was brought into the room by what I assume was the head doctor and made him apologize for the horrendous treatment. Absolutely terrible place!
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January 2023 by Tor G (Georgeous Gaming)
Very dirty hospital, takes MONTHS to see a DR. Wait times are extremely long, and when you get to actually make an appointment you have to wait HOURS anyways. Doctors/surgeons don't want to do their jobs. Do not waste your time and risk your health at coldlake hospital.
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December 2022 by Ashton Bouchard
I went on Mothers day -Sunday around 7pm . There was no others waiting in Emerg- Honestly I was in a lot of pain, the nurses were very nice to me and understood I wasn't feel good. I was put into a room quickly ( Mind you I do understand its not always the case and it does get busy ) . I just want to say thank you the nurses who helped me exp the Triage nurse . I know its a hard time* its not always easy ( we are all human ) but I just wanted to say thank you for doing your job & coming in everyday or night! . The DR was good and did his job. Thanks again!
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December 2022 by russianguido russianguido
Upon entering and having the Karen at the door. Throwing a mask ate and I'm refusing to wear it as I'm an asthmatic and the federal government lifted mask mandates. She began to make a scene when I turned my back to her because it's a policy. First off policy's don't over throw laws. Second off your actions with screaming were unprofessional and uncalled for. Then to top it off the 5 hour waiting period in ER. Could have drove to Bonneville got treated and been home before finished at cold lake hospital.6
