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December 2024 by Vanilla Swirl
New items all the time. Fair prices
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December 2024 by Penney and ryan Desjarlais
Needs a bigger store and with wider Ally's
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November 2024 by Annie Fudge
Just did a little shopping this morning and I’m blown away with what the new management has done in this store.
The difference is astronomical! The store is clean! Smells clean, no clutter on the floors, the shelves are finally stocked properly and items aren’t falling off.
You can notice a difference in the staff as well, as with previous management experience and now as a business owner myself when your staff as a confident leader and someone who works just as hard as they do they are much happier.
Best employee Laura always with a smile on her face and willing to help
I would compare this store now to some of the ones in the US, keep up the good work DT Cold Lake! You’re in the right track now.
Now we just now our DT plus section 😊
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November 2024 by Kirssy Lorenzo
Love variety
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September 2024 by Heather Rowe
I have always loved shopping at this store, and have shopped there for years. Friendly staff. The standout employee is Laura. She is a really hard worker, very kind and helpful. Does her job well. The signage at the store says "All prices are $1.75 unless marked." However I frequently have items ring up at $2 at the cash that were not marked and this has been going on for a while. Please honor your own signage. The store is ripping people off.
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September 2024 by Amélie G. (AG)
Very odd and permanent unpleasant smell in the store as well as incompetent staff who cannot complete simple tasks or have any awareness.
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July 2024 by Elaine Omelian-Tolmie
The Manager there was unbelievably rude, she seen a line of customers almost all the way to the back of the store. So we all ask her can you open up another till. She replied NO the other cashier was on lunch.
Basically yelling at us, so we wondering why as she as Manager why not jump on the other till help the overworked only cashier on the till.
She basically ran away & hid in her office.
I will never ever going back again as some customers said that too
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March 2024 by Kirsten Henry
Really disorganized and chaotic number one problem.Haven't personally had the greatest shopping experience the few times I've gone.Except only one till open even if the store is busy. Lines can be long.Disappointed that they will not fill outside purchased balloons (so went to a competitor without any issue.)
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December 2023 by Audiogarden 777
Managers are sooo rude. There’s always only one till open when the line up is all the way to the back of the store. I hesitate to go inside for fear that i won’t get out in a reasonable time.
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December 2023 by p mac
terrible place to shop, untidy, boxes everwhere, the stock carts are always blocking the aisle, was there today , 2 registers open about 40 people in line complaining, i put my stuff back and left, terrible management at this store, its saturday and 3 weeks before xmas
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December 2023 by Kitty Musketeer
It is a small store and extra stock is usually laying all over the place making it hard to maneuver around at times. But the staff is always nice and helpful.
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November 2023 by Jordin Rehberg
To the worker (on November 20 around 3:45pm) who decided to loudly call out the one employee who was standing at the cash waiting for a customer, I hope you lose your job. You are such a negative, loud, controlling witch. Did you ever think maybe he is nervous and doesn’t feel comfortable enough yet to do something without being ASKED first? This place has such a large turnover rate and it’s clear why. You really need to learn how to manage people because you are doing an awful job.I wouldn’t be surprised if he left. Speak with your employees with some respect, talk to them like they are a member of your team, not a worker you control.Also this place is just horrible for working at. 0/10 would recommend.
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October 2023 by XMARCSTHESPOT
Always a line to the back of the store. Manager just comes out and goes back to her office. Store is also always a mess.
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October 2023 by Victoria Flynn
Management should focus on hiring staff that understand being apart of a customer facing role is to provide good customer service and not talk to customers like they are stupid because they forgot to flick their register light off. Husband and I went to pick up a few things and went to the register with the shortest line, we place our things on the belt and the cashier (a younger male with a buzzed head) got very aggressive with us, rolled his eyes at us and very loudly said “ITS TILL 4” and gestured us away.. we made it very clear that was rude and he just kept rolling his eyes. When we went to find till 4 there was a line that led to the back of the store. When a store is that busy you should have more than 1 person checking people out, and even that 1 person was extremely rude with her customers. We became so uncomfortable with what we were hearing that we put our stuff back and left. Horrible staff, horrible unkept disgusting store.
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October 2023 by Matthew Hatcher
Talk about an establishment that needs a complete revamp... 1st let's talk about the place itself; Cluttered, dirty and unkept! Carts so piled with boxes it looks like the leaning tower of Pisa and these carts are just blocking off most if not all isles. I hate taking my child in here because it's soooo unsafe, a hazard zone! The store could honestly be on an episode of hoarders!!2nd the staff is extremely rude!! Me and my wife went in and there were two lines so we picked the shortest, placed our items on the belt and the shaved head and pierced cashier rolled their eyes, huffed and just yelled "UGH! It's till 4!" As if we were just suppose to magically know? RUDE! So we went to go to till 4 and have the line up was reaching the back of the store. And even that chasier was being rude towards other customers in line who were asking for assistance around the store.We dropped our stuff and left, unreal experience in the most negative way possible. I'd rather spend a few extra bucks on items just to avoid this store at all cost!!
