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June 2023 by Jonathan Galway
I purchased a new home and needed all of the kitchen appliances. I had the pleasure to have Jessica help me pick out all the appliances I needed. She was full of knowledge and made it very easy for me to pick out the best appliances I needed. Thank you for all of the help and I highly recommend this store!
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June 2023 by Marilyn MacCormac
I walked in, looked around and was approached by Jessica. I was looking for a new mattress set she asked if I knew what I wanted. I did not. I told her I used to work for Sleep Country, that didn't go over well ?Jessica explained she had just started working at Furniture Galaxy, ok, you have to start somewhere.Jessica was amazing, we had a few hurdles, we got over them with ease!She is so friendly and positive and a joy to do business with.I had a couple of issues with a product I purchased, Customer Service was right on it!I highly recommend shopping at Furniture Galaxy Cold Lake! Top notch service and supporting local business!PS: Cindy was also a wealth of knowledge that was very appreciative!
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June 2023 by Trevor Nagel
Very knowledgeable, helpful and friendly staff.Appliances work perfectly.Totally happy with our experience.Thank-you!!
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June 2023 by Cindy Nolan
We just purchased a couple pieces of furniture from Furniture Galaxy and from start to finish to delivery the service was phenomenal!! Cindy was the lady I dealt with and she is awesome!! She knows her stuff and wants to make sure you’re happy with your purchase. The two young men that delivered both times were such nice, polite gentlemen. They were so very careful and not rough with my stuff. I’ve shopped Furniture Galaxy over the years and have always been pleased with all of the Excellent service they provide. Will always continue to shop there.
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June 2023 by tricia fischer
Furniture galaxy is THE store for home interior products! Thank you to their professional assistant Kim for your expertise on refrigerator needs. Also -I am in love with the the sheets you recommended !! I'll be back for more!
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May 2023 by Greg Mugford
Needed a new electric range, got a good price on a samsung glass top with convection, and took it home within minutes, unlike another store in the community that makes ya wait a week on your orders.
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March 2023 by Terri Hogan
Furniture Galaxy and their team are great to deal with. Recently, I messaged the store and within minutes I had received a response and they were able to assist me in the purchase that I required.Cindy was my salesperson and she was professional, honest, and extremely helpful.
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January 2023 by Jason Hansen
We had issues with one of the highest consumer rated appliances and the manager went over and above what's required to make sure we were happy with our purchase. I'll be a repeat customer for as long as I live in Cold Lake.
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November 2022 by Aaron Malier
Great products and great people can always find a good deal...will definitely be making future purchases here
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November 2022 by Dominique A
Great customer service, professional and friendly. Quality pieces of furniture! Furniture Galaxy will be my go to for all my furniture!
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September 2022 by Natasha Kilgour
Amazing customer service & delivery crew! We purchased one sofa that was to big for our space they were able to pickup the sofa the same day and we were able to get a similar couch that would fit our space! The whole team was absolutely amazing! We will definitely be back to purchase more!
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August 2022 by D man
The staff was very good at the showroom, and assisted me in selecting the appliances my wife had previously chosen, but she wasn't present at time of purchase. I was told to return to the showroom when I was ready to pick up the appliance and they would give me the collection paperwork and call the warehouse. Upon arrival at the warehouse house they had no idea I was on my way and took 45 minutes to find my stove and dishwasher.
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August 2022 by Kyle Bingham
As a person who moved into Alberta, I needed to purchase a full kitchen package and living room tv. Cindy was amazing with helping me and arranging everything via email, text and phone. Even the two young adults who delivered everything were fantastic and very friendly. Can't say enough great things about Furniture Galaxy!
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August 2022 by Jolayne
100% recommend Furniture Galaxy to everyone. Amazing service and selection. We have gotten all our appliances from them. When I had concerns with my fridge, they were able to help me navigate getting it assessed and eventually replaced. Definitely worth shopping local for this type of service.
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August 2022 by Ted Dahr
While the purchase was pretty easy, we already knew what we wanted, down to the models. All the sales reps needed to do was take our money. The absolutely great service came from the men who delivered our appliances. They were professional, polite, and careful with both the appliances and our home. New appliances are great, but Furniture Galaxy can be proud to have two such young men in their employ.Thank you.
