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February 2024 by Dennis Wenger
I’ve taken a couple Japanese and a German car here. They are fast to get you in and I find their prices great. Most of my issues were weird, non-routine ones and they solved all my problems. I keep coming back.
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February 2024 by kevin poitras
Got me in quick in this -40 weather and gave me a great deal paying cash
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December 2023 by Marina Hannappel
Had a family emergency and needed my winter tires on ASAP for the long drive.Only said two things: “are my tires on rims?” And “we will get it done”Always professional, and the only ones I trust with my vehicle.
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November 2023 by Raelyn Jefferson
My friend took her car in to get an inspection done, which then they said she needed her brakes replaced. She told them to do it so she paid $800 in total just for them to not test drive her vehicle afterwards. The amount of kilometres it went into the shop with the exact same amount of k out with. Their negligence caused her calliper to seize up and she was unable to drive her vehicle. She took it back to them because they did the work on it, and then they made her pay for a new caliper, even though they were the ones that wrecked it. After she got the new calliper put on by them, she got somebody else to take a look at their work, and noticed that they did not replace the rotor that was scratched up because of the seized calliper or the brake pads, which were also destroyed.They also forgot to put brake lube on her new calliper pistons, which will cause them to seize up again.Do not take your vehicle here unless he wanna spend five times what you should spend and get four days wasted, and 1 million headachesI don’t even think the “mechanics” they’re even know what they’re doing.Anybody can watch a YouTube video and if they can’t even do brakes properly I’m scared what else they think they can do to a vehicle.The peoples lives they’re putting at risk by their negligent incompetent staff.
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October 2023 by brannen janvier
took my car in at this place with a sub in the trunk of my car. before i took it in the sub was there and when i got my car back the sub is gone. when i called about it, the manager blamed it on the area they were in which is really unprofessional and the head light we “they fixed” still isnt fixed. dont ever take your car here
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October 2023 by Stevie
Took my vehicle here for an alignment. 45 minutes after dropping it off they called to inform me there was another vehicle stuck on the alignment hoist. No problem, things happen and I was understanding. The said they would have my vehicle done the next day. Fast forward to 3pm the following day. No phone calls or anything. I finally called to see what was going on and was answered with "we probably won't get to it today"A simple phone call letting me know probably would have been in everyone's best interest but we wasted 2 days instead. Needless to say I came and got my keys. Only reason it's 2 stars instead of 1 is because they never pulled my vehicle into that disaster of a shop.
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September 2023 by Vera Marie Oliveira
Trusted these guys to install a brand new engine (NOT used!) into my Toyota FJ Cruiser after I blew a head gasket towing a trailer from Vancouver. I have had nothing but problems and further expense due to poor installation and workmanship - faulty accessory parts, missing parts, broken parts…you name it! And to make it worse, they don’t even care enough to call you back to at least try and make it right! If safety and integrity matter to you, take your vehicle elsewhere.
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August 2023 by Caffeinated Sedation
JM Auto used to be decent and would get things done properly at a reasonable price. This is no longer the case. Avoid this garage like the plague. You will be overcharged and the work (in my experience) is unlikely to be performed properly or even to your satisfaction. I can only speculate that some of the work isn't even done at all but you'll be charged for it just the same.I've been contemplating this negative review for a long time now and since the work I got done at JM auto still doesn't sit right with me, I've decided to post it.Just under a year ago I had my truck in for brake line repairs and a power steering leak and they had no problem billing me close to $1000 to replace two brake flex lines, a brake hard line and to reseal the power steering pump/replace the low pressure line. This was quoted to my brother (who took the truck in for me) as a "steal of a deal at half price" because the mechanic working there was friends with my brother. On what planet is $1k a steal of a deal for a pair of flex lines (About $20 each from Rockauto) and a power steering pump rebuild (about $17.35 from Rockauto)??! JM Auto is basically staffed 100% with ripoff artists at this point. Labour just isn't that costly, nor should it take long enough to cost what it did in labour. Also, I suspect the majority of the billed labour didn't even occur as my power steering pump began leaking within a month and a half of the supposed repair. It may have started leaking again earlier, but I only began to notice it one and a half months later.Because I was out of town dealing with a family member's estate and winter was approaching I needed my truck so I advised my brother to just take it in and get it done, I don't mind the price. And I wouldn't have minded the price if they actually did what was asked of them. But they didn't. So for the third time in a few years now I'll have to take my truck in for a power steering leak, again! But it sure won't be with JM Auto. At this point I wouldn't even take them a wheelbarrow to work on even if that wheelbarrow was destined for the dump within the week.I will say that JM Auto did manage to do the brake lines correctly, but the price point was approaching repairing a lunar module on the surface of the moon. And remember, this was a "steal of a deal at half price" - LOL!
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July 2023 by Joe Mason
Did a diagnose for me without charing me,pretty honest mechanics.
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July 2023 by Godd Morrison
Excellent work and great price compared to any other company in coldlake
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June 2023 by James Benson
Great experience all around. Very knowledgeable and friendly staff. Got me in quickly, diagnosed the problem quickly and fixed the same day.
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April 2023 by Ethan Myers
The workers are super friendly, they do a great job fast and affordable. Honest & transparent to their customers!Services: Auto engine diagnostic
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March 2023 by Tony Bonderenko
Fix anything at any time if they can. Will not turn away a challenge. They are a speedy, no sense operation that goes the extra mile to please the customer. Very knowledgeable with all makes and models, and there is something they are not quite sure of. They will track down and investigate what has to be done to complete the job.
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December 2022 by Tanya Steele
This is my to go shop for any of my vehicle problems! Very professional, punctual and honest (unlike other recent shops I have experienced). They saved me thousands of dollars by diagnosing the real problem (unlike other recent shops I have experienced). They are always so helpful and friendly. Great customer service and very skilled mechanics! I recommend them to all of my family and friends. Thank you J & M Automotive!From a very satisfied customer,Head Gasket Girl
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December 2022 by Lee Gross
Waterpump quit as I pulled into cold lake minus 32 out. He got me in and fixed it asap to keep me out of the cold.Service: Air conditioning
