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February 2024 by chanelle sarah
Customer service is terrible. Their fish department is very disheartening. An employee telling a customer bettas only live 3 months and is fine in the bowl they come in from the store because they don't live long. Sell sick fish ect. Their reptile section is lack luster of options and mostly always empty or next to it. As an animal lover I was very disappointed several times over before I completely stopped going to the store for good. Unfortunately in our area we don't have many options and the store uses this as an excuse to have low quality experience for locals in the area. Would not recommend, unfortunately.
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November 2023 by Amelia M
Always so helpful, favorite pet store
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September 2023 by Tim Staples
Anastasia and her staff make this store the best retail outlet in all of Cold Lake. We have never had less than stellar service, very knowledgable, helpful, and kind. Great selection of goods.
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September 2023 by Jesse Borne
Great selection of quality food and friendly staff
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August 2023 by Becca Brockway
Lots of pet supplies, from guinea pigs, rabbits and reptiles, to your classic cats and dogs. Genuine surprised with the variety of all the supplies they carry. Employees were also extremely nice and took take of us while shopping.
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August 2023 by B.R. Mathews
My tiny Dachshund cross is approaching fifteen years of age and apart from my leftovers has exclusively eaten Acana brand kibble which Petland always has in stock. She has a shiny coat and has never had health issues, so I suppose this is in part a testament to the Acana brand food. With Petland's system, every thirteenth bag I purchase grants me a freebee.Petland also offers a customized tag engraving system, and sources handsome handmade leather collars from local craft.If I'm not in a hurry, I like to check-out the more exotic creatures, mainly the birds and reptiles, and chat with the friendly staff.The location is also convenient if you're shopping for clothing or stationary/electronics as it's flanked by a Mark's Work Warehouse and a Staples.
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May 2023 by Vernon Miller
This place is awesome for all your pet needs. The staff are very polite professional and knowledgeable. The quality Of the pets are great. I get all my pet supplies from them. The owner is a very very nice lady, who works extremely hard to bring quality pets, supplies and essentials for pets.
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March 2023 by Blair Medow
Smaller than most petlands. But staff are nice. Prices are decent.
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March 2023 by spec trotier
very good place I recommend it
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January 2023 by Murad Camgoz
Yery knowable staff! Helpful with with what I needed!
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December 2022 by S'cai Law
Always great service. Staff are always willing to help and even look into things for me. They also are really good with my dog and he adores going to see them.
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December 2022 by Jessica MacDougall
Great variety of products and the friendliest staff. Haven't been there once when I wasn't offered assistance, whether it be finding a product, recommendations and/or sizing with my dog being there.
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October 2022 by H Trach
The staff were very knowledgeable and friendly. They were patient with my kiddos and me while we took forever to pick out a fish. They had a good selection of quality products.
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July 2022 by Rachel Thiessen
Having a new dog I came to get some supplies and ask some questions, and Justine was so quick to help and really helped with all my questions. Give that girl a raise please!!!!
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July 2022 by Shon Dee
Pricy on the basics. Helpful friendly staff. Great selection.
