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October 2023 by Lindsay Rioux
Took my business elsewhere. Phone calls will come before a customer in the flesh. Poor customer service all around. Slow service and so incredibly disorganized they lost my prescription more than once.
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September 2023 by Blake Harris
Tues Aug 22 430pmGirl with coloured hair ( dark, dyed, younger ) was kind of abrupt with me as I waited behind some lady who wanted all her items scanned out of the register, telling me to go to makeup to check out instead of " asking, or using, please "When I said I needed to get lotto, she said " then you will have to wait here " ...just snarky.The young male at the till was awesome and polite, and apologized for the ridiculous wait, as there were 2 other employees circling around, but nobody went to the till to help out....Lame service. Do better.
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June 2023 by Jeannie Lewiski
45 mins for a prescription to be filled and not Even busy especially at 7 at night and you got a 2 hr drive back home kind of unreal.
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December 2022 by Christian Brunelle
Overall it's ok however the pharmacy is slow. Food price is over the average. However, the only place I know so far where the pharmacy is open on sundays
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November 2022 by Denise Treseng
Super disappointed with pharmacy staff very disorganized and slow..I've never had such bad service at a shoppers.. but the cashier was super nice and that's the only they got any stars.
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October 2022 by Kathleen Hayward
Extremely poor customer service from the pharmacist to the till. Used the self checkout after using Google to answer the question I asked the pharmacist.
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September 2022 by Lara Ripkens
Newton is literally the best pharmacist. He always knew me, my prescriptions, and was super supportive. The worst part of leaving Cold Lake was trying to find a pharmacy that even came close (still looking!). Please come to Edmonton Newton. The pharmacies here need your guidance.
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July 2022 by Sophia Hamel
The pharmacists and staff are always extremely helpful, and take their time explaining everything you need to know while also answering any questions you may have. I have always had only the best of experiences at this pharmacy.
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May 2022 by SYH
I didn't like the one staff at the pharmacist here. her name was Karina. She doesn't acknowledge you and is super unfriendly. I won't be coming back to this pharmacist.
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March 2022 by j q (mortyc100)
I just finished driving from Edmonton for a surgery and Had to get a prescription filled out 5 mins before they closed. I cringed walking in but they had it done with no questions. Thank you pharmacy staff !
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March 2022 by C Vania
Very rude person working at the make up counter.
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March 2022 by Michelle Drover
I too would love to give 0 stars if given a choice. My experience in the Cold Lake, Alberta store is extremely disappointing. There was no cashier on, I waited for 7+ minutes and finally flagged an employee over. I asked about a cashier to ring me through. I was rudely told that there is a self checkout that is available. Who took away my right to a living, breathing experience to check out. You took my right away! So it is my right to shop at a local drug store and be treated with respect. I will gladly pay the price difference to support my right to choose.
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February 2022 by Samantha Carhart
I would give a zero star if I could to this business.Went in there to shop after driving 20 kms from the country Forgot a mask - of course my mistake , but as soon as I entered , requested for a spare mask . They said , they don’t give out any . Requested if I could buy one ?They didn’t let me enter the store at all cause it’s a private property and I don’t have a mask Very disappointed !!
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January 2022 by Eileen Pawluk
Has everything that I need!! Thank you ?
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January 2022 by Stephanie Roberts
Flyer says Friday but if you show up at this location before 6pm you will not get the sale...walmart was cheaper by $2. Worth the drive to skip this location
