The Brick, a trusted Canadian retailer since 1971, provides high-quality household furniture, mattresses, appliances, and home electronics at great prices. With over 200 stores across Canada, including The Brick, The Brick Mattress Store, and The Brick Outlet, the company prides itself on its friendly and professional customer service.
Customers have consistently praised the staff at The Brick in Cold Lake for their exceptional service. Lorri and Kendall Jackson are frequently mentioned for their helpfulness and knowledge about products. They take the time to understand customer needs and provide tailored recommendations without pressure to overspend. Many reviews highlight the enjoyable shopping experience and the staff's willingness to assist with various furniture and appliance needs.
While the majority of experiences are positive, one customer noted that the appearance of a purchased table did not match its online image. Overall, The Brick is recognized for its commitment to customer satisfaction and quality products, making it a preferred choice for home furnishings in Canada.
Shoutout to Amber! She was so patient and kind as she helped us pick out new furniture for our home. All of our items were on sale as well. Highly recommend!
June 2026
Lorri Lee was absolutely the best when we walked in she was very friendly, easy going, came right up to us & made sure our services were met quickly, outstanding job from her & her manager for getting our fridge ordered fast, definitely would recommend the Brick for further purchases.
May 2026
Go to Kayla!!! We received excellent service from her. When we went looking for a new mattress, she gave us space to try mattresses and think. She is honest and cares about the customer.
