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December 2023 by Dave Turcotte
Hit & miss with this place for sure.When they're on, it's great, but too many times lately, it's been a miss.They seem so understaffed, way behind on orders, long lines and today, my Eggers were so under done. Egg white was dripping onto my tray, never seen this before and I've eaten about 400 eggers in my lifetime. There is also a ton of Skip orders that backs up everything else too but I realize that they make good money on those orders (why do so many people order delivery from malls? It's way cheaper and faster to order from a standalone A&W.). I go here because I live a couple blocks from the mall, easy to just walk over, but I think I'll go back to the 51st ave location as this one's going downhill.
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October 2023 by Ale V
Placed a mobile order and received part of my order wrong, left a review and management got back to me quickly. Was offered a compensation meal for the mixup. Be nice and patient with people that serve and make you food! We all make mistakes and I’m glad they were so nice about it.Tried the new Nashville Crisper Chicken sandwich and it was delicious!!!
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October 2023 by DW L
Ordered a kids meal via their app with apple slices. At pick up they told me they don’t serve apple slices at this location. They refused a refund or give a muffin substitute and just gave the fries. Just horrendous service at this location.
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September 2023 by Sumanjit Kaur
Only had one staff with attitude and no smile. She was taking orders and then was going in the back to prepare food and was coming back to serve. And was serving next person after that. Extremely slow and rude service.
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September 2023 by Gurpreet Dhillon
I recently visited this place . Great hospitality and great costumer service by vira and vicenta.Appreciable ??
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July 2023 by Shamas Arshad
Onion Rings are the Best.
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May 2023 by anthony young
It's fast food with bit better quality of ingredients so....it's a better go too fast food.
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May 2023 by RMA CANADA
Nice I like the veggies
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April 2023 by Newby Nav
I ordered chicken and fries there and is extremely dissatisfied with their service.The fries were overcooked and chicken was tastless.
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April 2023 by Sultan&Co.
Nice I like the veggies
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April 2023 by Dave Patrsyk
Great breakfast and burgers.
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March 2023 by madi jayne
Love this place. I’m here at least once a week as I work in the mall and the food is cheap yet high quality. I often say it’s the cheapest, good burger around. Today I came back after not being around for 2 months and the staff were so friendly and excited to see me again. the staff is 50% of the reason I keep coming back. Today they made me a fantastic uncle burger fresh as can be (the longer wait was worth it as the burger was awesome). Thank you guys for being such a friendly, welcoming team and of course the great food!
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February 2023 by Zicterman
Prefect hamburger and the chicken burger was exquisite
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January 2023 by Kevin McRobb
Very friendly awesome happy to be there great service
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November 2022 by Kevin Evenson
Ok@ southgate.all other A&W so much betterManager is a dolt. Why have promotions online if he he doesn't follow them!!!
