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February 2025 by Susan P.
I was referred to Action Muffler by the owner of my long time auto repair shop. They were unable to fix my muffler but said Manny at the South Side location was very honest and knowledgeable. It was a challenging few days having my muffler break off in the middle of road, having it towed to the first shop and then a day later having to tow it again to Action Muffler. I contacted Manny and his staff this morning, the tow truck got there around 2 and at 4:30 it was all done and ready to be picked up. I was very impressed with how efficient and kind they were. The price was very fair and Manny even gave me a discount knowing I already had to pay for 2 tows. I got a year warranty on the work and was told to bring it right back anytime for free if I was having more issues. I would have no hesitation to bring any future work to Manny or to refer all my family and friends. It is such a good feeling, after a hectic few days, to leave a place feeling respected and so well taken care of.
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October 2024 by hallmonitor98
Not very honest. Had a check engine light. Told me it could be o2 sensor or catalytic converter. Didnt know much about auto, chose to have catalytic converter replaced. Realizing now it wasnt necessary but they didnt advise against it. They were happy to take my catalytic converter.
It was a bolt on catalytic converter, they took it off and then cut off the pieces where another bolt on would go and welded some piece of junk to replace it. Weld wasnt even good. I could smell exhaust in the vehicle and could see the exhaust coming out of the welds on cold days.
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June 2024 by Dan Ewasiuk
Went to get my Catalytuc converters looked at because someone tried stealing them,They told me I don't need them so I told them I would like them given back to me,I had asked them to reinstall my 2 outboard o2 sensors back in the new pipe They charged me $500 for a 20 minute job adding 2 straight pieces of pipe.
They didn't install the 2 sensors back in and cut the harness leaving exposed wires not even taped off,and the welds on the pipe were so poor that I had to get everything they did rewelded.....DO NOT WASTE YOUR TIME WITH THIS GREASY OPERATION.
THEY STOLD THE CATALYST OUT OF MY CATALYTIC CONVERTERS AS WELL.....
GO TO ECONOMY MUFFLER INSTEAD,THEY ARE A STRAIGHT UP FAMILY RUN BUSINESS.......
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April 2024 by Everett Horner
They do good work and have very fair and honest pricing. I would recommend them.
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April 2024 by Amanda Mckinnon
These guys are so good here I have been coming here for over 20 years thank you Jeff for the amazing service.
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December 2023 by anon
The first couple oil changes were good, then one day I waited for about 45 mins after my oil change was done. I had to hear the guy argue with someone on the phone and threatening to call his 'MLA', after that was done, he proceeded to charge me $120+ for a synthetic oil change, and I asked when did the price go up, and that I would rather have done it at the dealership for a lower price, and his response was 'You want me to take the oil back, I can right now', I said "Well there is no point, I just had no idea that the price went up".Once that was over with, I go home and open the hood and I find a dirty rag that was sitting right on the hinge and a bunch of oil prints all over the place. I would not take my car there again, very rude and unprofessional. According to Global Warranty it's a trusted location to have your car service done, but not anymore for me, I'd rather go to the dealership for a much better experience.
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November 2023 by Mauro Parker
Honest prices for honest work
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November 2023 by Katelyn M.
I was in for a small fix and my problem was solved very quickly and politely. I was very happy with the level of service and would recommend.
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November 2023 by Kenyon James
very expensive
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August 2023 by Ghassan Mahameed
Great place, honest staff
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July 2023 by Jessica M
Always very happy with my service! Fair pricing, quick turnaround, and very transparent about his approach. Jeff goes the extra mile to ensure that our cars are well taken care of! Highly recommend!
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June 2023 by Adesina Omoloye
These guys are great! Excellent customer service and perfect job.
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May 2023 by rudie gool
I was extremely happy and glad to make the right decision to go with them .
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December 2022 by MISS WRENCHINITUP
Conscientious, fair, high quality work. They work within your budget. They do not increase price for female customers. Been recommending this business for about 20 years. If I can't do the work myself I will drive across the city to bring my car here.
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November 2022 by Trevor Lydiatt
Great service for your automotive repair needs.