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March 2024 by Jamie Barnes
Extremely disappointed. Quoted at 5-6 hours for a two bedroom apartment move to a full house a half hour away. $150 an hour, so roughly $1000 as confirmed by Maureen who booked the team. Team's truck was in an accident the day before so they had a smaller truck. Said it would not be a problem and the move would continue as planned but we would not be charged the house travel time due to the smaller truck. Okay. Started at 9 AM. Team packed and unloaded half the apartment. 430 PM they went back to the apartment and called at 730 PM saying they had packed up half of what was left, which included our bed and clothing, and they needed to stop due to caping at 12 hours. They refused to drop our bed off so we spent the night on the couch. I called head office and he said 'sometimes this happens and we will give you 10% off.' Okay. Team said they would show up at 8 AM with the contents of the truck. They showed up at 915 citing issues with the truck dying and needing to be boosted. Unloaded contents. Went back to apartment and packed rest of the things. They then locked their keys in the truck and did not have spares. Managed to get it sorted eventually. Finally dropped off all contents at house and requested the full bill regardless of what was quoted. Made us pay 2500 and only gave us 10% off, regardless of this taking two full days. Lots of phone use. Team was pleasant but I helped them move a large portion of the items. Very disappointed. Only went with this company due to high reviews. Now I believe reviews may be doctored. Am in disbelief. Don't understand the why behind it and did not budget for this big bill even though I did my homework. This is the first time I have ever used movers and I feel extremely taken advantage of.
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March 2024 by Pam Molloy
Great job! They arrived on time as scheduled and everything went smoothly. I would definitely use them again.
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March 2024 by Tee Dee
Booking with Gwen was fantastic! Easy to deal with, very friendly and this included the team of 2 that showed up to do the move. However, halfway through, one of the team asked for half the money, then at the end of the move, almost doubled the cost. Ended up calling the owner, and with his baby crying in the background, tried to work it out with him. Team was almost 2 hours late citing truck trouble, and we were told if we paid cash, there would be no gst. Until the end of the move. We were overcharged, and when I tried to talk to the owner, he just proceeded to yell and denied everything we had been promised. One star for Gwen, and the other star for the young men that did the work. ZERO stars for the owner and his lack of professionalism. Never again.
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March 2024 by Chukuma Stephen Isilebo
Amazing service, very nice and polite people. 5 star service, would definitely recommend their services for anyone trying to move their things.
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March 2024 by Oluwajuwon Dada
Fast and efficient moving service. They are gentle and ensure my furniture was secured!
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March 2024 by Ak “Akdabest”
Great customer service and they were extremely careful about both the furniture and the walls. Did not find a single single nick
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March 2024 by Sharon
I would 100% get Alberta Strong Movers to move my items again! They were on time and treated my items with care like it was their own. I am very very pleased.Thank-you so much Alberta Strong Movers!Sharon Bierkos
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March 2024 by Daniel Osunsanya
The process was remarkable withspeed and efficiency.
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March 2024 by ciara blair
I was really happy with my move, they were on time and had the job done pretty quickly I would recommend using this service
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March 2024 by Hazem Halawa
Highly recommended, they have a great crew and they’re so nice with customers !!
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March 2024 by noah
Great Company to hire , very professional and well organized crew , handled my belongings with care and offered a very professionalism jobthanks guys
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March 2024 by Nsisong Umoh
Definitely a moving company I’d recommend. Careful and effecient handling of properties
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March 2024 by Tobi Ogunwomoju
Movers were efficient and helped very well in handling the transition between apartments for my brother and I. Their professionalism and care during the process were greatly appreciated alongside their personal interaction. Will definitely be using if need arises again!
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March 2024 by Somto Okechukwu
I remember calling them on short notice, they really are the best
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March 2024 by Gg Thehighesttt
With all honesty they have Excellent service
