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September 2024 by Ayana Pennant McAdam
This review is for the south location. I found the staff member Serena to be impolite. I entered the store and the only words uttered were to remove my outdoor shoes. She was taking care of another customer, and I totally understand that, but you can take care of one customer and still make the other customers think that you are interested in their business and if that’s too much of a stretch at least greet the customer with a good morning / good day/ whatever the time of the day is. I also realize that she may have had to ask people to remove their outdoor shoes multiple times each day, and I’m one to observe these rules, but could I find the sign that gave those instructions. Eventually I saw it , and I’m like well if you want patrons to see a sign, please put it at eye level. Placing a sign at 2 feet above the floor, isn’t going to be very helpful. As I left the store Serena uttered “ Have a nice day or enjoy the rest of your day”. I don’t quite remember the greeting and then she offered to help me with the door , because I had a stroller. I said no thanks, I can manage . I then returned to the store to get her name. She asked if she had done something wrong and I expressed how I felt about her impolite nature. She apologized, but it still didn’t really take away from the fact that I wasted my time and gas driving to a store to be treated like my business wasn’t needed and now I will get to do this all over again. I had been to the west end location last year to get my kid’s dance supplies and the gentleman there was beyond awesome. I hope he is still at that location or equally polite and interested staff.
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June 2024 by Juliet
The staff were absolutely amazing for securing me the item I need ♥️ my lucky day as they only have 1 item left.
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May 2024 by Shennae Watson-Pennant
This is where I go to buy my daughter's dance items. They always greet us with a smile, always have suggestions if what you require is not in stock and they take the time to help you find what you need.
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April 2024 by V An
Damian and his staff are always super supportive and service at both locations are top-notch!
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April 2024 by Melissa Morelli Lacroix
This is our go-to store for all things dance. Both locations are clean & staffed by knowledgeable and nice people.
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March 2024 by Mylene Reduta
Great service. Friendly staff.
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February 2024 by Shawna Applejohn
Called and asked so many questions and I found all the responses very helpful! The staff member I dealt with set everything aside for me in preparation of my arrival to make it a speedy transaction. Very grateful for the amazing service!
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November 2023 by Rachel For All Your Real Estate Needs
Great service and options for what we needed!
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November 2023 by Charlene Morrison
Such great customer service. Great selection and if they don’t have what you need, they work hard to source it and deliver
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November 2023 by Joanna Ritchie
Excellent service when my child was fitted for new ballet shoes. Lots of inventory
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November 2023 by Tannis Morgan
Fantastic service. Great help with sizing shoes for my daughter.
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November 2023 by Jacob Spence
It says they were open until 6 on the front door. Got there at 11:30am and it said they were closed early for the day.
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November 2023 by Mohsen Iranzadeh
Good service
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November 2023 by Lorena Villamizar
Great customer service, clean and organized place. Very welcoming ☺️
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November 2023 by MIT Harvard
Amazing and wonderful. ??
