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October 2025 by Josh and Tana Mueller
I came in two weeks ago looking for a specific style of stand-up freezer. Brano went above and beyond to help me. Even though we didn’t find the freezer that day, he took my name and phone number to call me as soon as the model I was looking for came in. He called yesterday and I just picked up my like-new unit. The rest of the staff were also friendly and very helpful with loading the freezer for transport. I am very happy with my experience and highly recommend appliance outlet.
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September 2025 by AJ
Great and friendly service. Jake was awesome to deal with. Will definitely use them again to buy other appliances
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September 2025 by Christine O'Flaherty
Appliance Outlet is super. I have never been let down, great options for a good value. The staff/team are exceptionally great at what they do. Thank you!! for bending over backwards for the second time this year. Cheers!
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September 2025 by Haley Rude
Great prices but if you happen to need help with warranty, you're out of luck. I was repeatedly gaslit and told I didn't send all the information that I have email evidence that I sent and there was a severe lack of communication from the service department. My fridge wasn't actually covered by the manufacturers warranty, as they are not an authorized distributor of Hamilton Beach (as per Hamilton Beach) which rendered me out of luck apparently. They did fix the broken drawer of my fridge, which does not look great. Again, I was not told that they would be gluing the drawer vs replacing, which was what I had expected. Overall I am unsatisfied with the customer service and treatment I received from Appliance Outlet and it was not worth the savings. I will be taking my business elswhere.
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August 2025 by Annissa Anderson
Jake has been amazing to deal with, they have good prices and good in house warranty if you buy a scratch and dent model. Their new in box prices are great as well! Would definitely recommend!
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August 2025 by Rashawn MacDonald
Best place to go
Staff are great
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July 2025 by Zuhra Bekup
Very pleasant experience buying a fridge. Staff is very nice and polite. Paid for new big fridge $1600 because of little scratch on the door, that same fridge is everywhere else $2600+gst
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July 2025 by Rhonda Lieske
Our dishwasher is on its last legs so my sister recommended Appliance Outlet in Edmonton. They sell new, scratch and dent, and refurbished appliances. We walked in and immediately received help from sales associate, Brano. Brano was very helpful and patient in answering our questions and pointing out which appliances met our requirements. We found one for a fantastic price with only a tiny dent on the inside of the door. Delivery and install is only $195 and includes unhooking your old appliance, removal of old appliance, and all new hoses for install of new appliance. Definitely worth it. We had such a great experience we ended up buying a fridge also; something we weren't even thinking about, but the deal was too good to pass up.
Can't say enough positive things about this business and its staff. Both my husband and I even got a big hug from Brano afterwards!
Update: Once again we found ourselves in need of a new apliance. We are renovating our bathroom and adding upstairs laundry to our home. Appliance Outlet was definitely our first choice as we had such a great experience last time (described above). Yet again, we were helped by Brano, who feels more like a great friend than a salesperson to us at this point. He is so helpful and just a great guy!
We were looking for a very unique washer/dryer combo: ventless, and smaller so that it could be put inside an existing linen closet. Sure enough they had the perfect LG laundry tower for way bellow the cost of anything we googled. We told our contractor about what we found and mentioned the price; he was shocked and immediately took a look at Appliance Outlet's website. He then called 3 other clients of his to tell them to check out this store for their appliance needs. We were more than happy to steer others towards this business.
Thanks Appliance Outlet!! We love you guys!! And Brano, thanks again for your impeccable service and the amazing hugs!!
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July 2025 by Heisman Entertainment
Very good service and gave us very good price. I bought a BESPOKE from this location ! VERY HAPPY ! Thank you for being here. Otherwise brick is very expensive ! Love it ! Highly recommended. They seriously negotiate price good and makes
sure ur happy.
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July 2025 by Faizan Padhani
Needed a fridge for our house. We shopped around everywhere and were inclined to purchase a fridge from Costco. Stummbled upon this store which not only had a great selection but also reasonable prices. No pressure to buy and answered all questions. Staff was amazing and helped us out greatly. Will certainly recommend buying all appliances from here.
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July 2025 by Rene Abada
I’ve been buying my appliances here for the last couple of years. Extremely happy with their quality and selection. Staff were very helpful and knowledgeable. Shout out to Tim who came in our home today and made some adjustments to our dishwasher. Very efficient and polite man. Thank you Tim, it was a good start to my day.
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June 2025 by Davis Goertzen
Super impressed! We needed a new upright freezer, looked around at a couple places, and eventually gave these guys a call. So glad we did! Jake was an absolute pleasure to work with and definitely went the extra mile for us. This was our first time dealing with this company, but if we need another appliance we'll be coming back.
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May 2025 by Brad Farmer
Great place. Loaded with value. Quality items at more than completive prices. Stay out of the big box stores that also sell tvs and furniture. Will definitely be back.
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May 2025 by Paul Hill
Extremely happy with the service, product and price we got from the team here.
We came in a couple of times to check on a few options and once we’d done our homework we did a little negotiating then locked down a solid deal.
The fridge has minor cosmetic dents and a small scratch. All were pointed out to us. I was slightly apprehensive about not buying new but now it’s in we’re really pleased with how it looks.
I can’t remember the guys name that helped us in store but he was great, as were the delivery guys who were efficient and friendly.
Thanks very much.
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March 2025 by Ryan Fedun
Purchased a new washing machine from here and had awesome help from the sales guys with no pressure at all just lead me to the right size of machines they had ! I would highly recommend them. Great prices and they have a huge variety.
