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November 2024 by iheanyichukwu ekekwe
ATB is a wonderful bank with great excellent customer service and friendly/professional staffs. Special thanks to Eraiarul Vajravel and Patricia Gonzalez for all their assistance with the recent purchase of my investment property.
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October 2024 by Cass
This bank is the ultimate worst atb in the city. They don't allow you to use the bank machines on the weekend or after they close . It's all locked. Can't even use your card to enter to use the bank machine. Also their customer service is beyond awful. There are 4 tellers. Only one is working serving customers the others are in a corner talking with themselves.
When you ask if someone is available they will rudely tell you,with attitude ."Just wait ". I am seriously considering closing my accounts. Do not go to this bank . You will be very displeased.
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October 2024 by Greg Landberg
We received excellent and timely assistance from Nima Kapoor. Really pleased. Many thanks.
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October 2024 by Aaron V
Yeah, after 28 years, im really unhappy with ATB, increasing their rates after 15 years without having to, only to do so with a $6.00 increase. When asked what is ATB offering to justify the increase, they will give the speech of " interest and being competitive to other banks" long answers short they offering nothing to customers butbwill tell you its to improve your online experience, happy to break it to them their online portal sucks and over the years i noticed it getting more and more unfriendly.
They will then push theirs " all in no fees account" to you.
Here are some things about that you have to apply for a line of credit with it regardless if you want to or no. And then, if you do, you don't really get a line of credit. You get a Chequing account with an overdraft for the value of the "line of credit," so unless you spend all your own money first, you can use it. With my secondary bank, when i applied for a line of credit, i got to keep my chequing and line of credit separate.
Another thing i find absolutely absurd is that all online is an " online only accounts." If you ever have to visit a teller, that's going to cost you
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October 2024 by Mary Jane Bautista
I had a very smooth transaction with Pat Gonzales. She is very attentive to our needs and making sure she is on top of everything. Looking forward on working with you again.
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October 2024 by Love Nature
We have been at this branch for many years and have had nothing but good experiences. The banker that is presently assisting us is excellent and we appreciate her very much!
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May 2024 by Skyler Morgan
One bloody teller or only 2 most of the time get more ppl working
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April 2024 by Yvonne Quinney
Awsome service and very helpful instatution .
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February 2024 by Cassidy Claridge
ATB is the kind of bank where they only care if you know someone. Unless you know someone personally there, they will do nothing to help you. They claim they support their customers and are always there to help, but that's not true. ATB has under-qualified staff who are ignorant with the processes of banking and will provide you incorrect information which can, in my case, lead to thousands of dollars in debt. They will then call you and say, "Oh sorry we screwed you over. Well, this is a good learning experience ." Even if you're a customer of theirs for many years, they will do absolutely nothing for you. I am DEFINITELY telling EVERYONE I know that ATB is NOT the bank to be with. In fact, most people I talk to already know that ATB is not a good bank and do not have their customers' interests at heart.
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November 2023 by Cynthia Wright
Please be careful entering this location. I went inside and right away was accosted by the security guard. I had just walked through the door and was going to talk to my friend in the line. Unacceptable. Do not understand why.
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November 2023 by Frederick Half-Houle
Good bank good tellers
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October 2023 by Valentine Ukoh
Lovely and reliable bank
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October 2023 by Frederick Houle
Good bank good tellers
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May 2023 by Timothy Taylor
Went to open a new account. Friendly staff helped as much as they could although I have to return for some odd reason.
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April 2023 by User
Visiting this branch proved to be an absolute disservice to me personally and detrimental to my business. You'll get better service ~using the app~ from a different financial institution.
