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February 2024 by Michael Good
I have been purchasing and upgrading audio equipment from Audio Ark for over 35 years. Andrew is very knowledgeable and helpful. I never feel oversold. Great store!
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January 2024 by Ted Oud
Have been a customer since 1984 or so. Always friendly, informative, and passionate. Too bad that so many people buy online as we'll slowly lose resources such as this where you can listen and savour the experience of choosing equipment.
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January 2024 by Bobbi P
Top notch place for all your HIFI needs. The staff are great to deal with and their knowledge is unparalleled.
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January 2024 by Mike K
Purchased an amp and speakers from them recently. Staff provided great service, knowledgeable advice and a fair price for the system. They allowed a full demo of all components, without any unnecessary sales pressure. I would highly recommend them for any future equipment upgrades or purchases.
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December 2023 by Bianca Fera
My record player did not like our modern day receiver. Simon was excellent and helpful throughout the entire process. They even gave me a free record tune-up with purchase. 100% would recommend Audio Ark.
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September 2023 by Steph Le
I bought a beautiful pair of Grado Hemp headphones in the summer here that I am completely in love with. Three months in and the sounds keeps getting better. Excellent excellent customer service. I given a lot of time and very little pressure to test all pairs of headphones that were in my price range, with lots of knowledge and information provided. Thank you!
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September 2023 by James Vanderhoof
Andrew was excellent in assisting me on my purchase of speakers. I’m super stoked with my Klipsch Heresy 4 speakers!
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March 2023 by Don V.
Friendly knowledgeable staff. Didn't try to upsell which was a bonus. Decent select of equipment and are willing to take the time to explain products and discuss your needs or wants. I have been dealing with them for years and will continue to do so. Unfortunately they closed their service department which sucks. Had a few things repaired there over the years but they were very helpful in recommending a reliable service outlet.
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February 2023 by Mitchell Hanelt
I do not doubt the quality of equipment that they sell, though I do very much question the quality of the service advisors being knowledgeable or even just decent humans...I deal with a lot of audiophile grade equipment for home and auto.I walked in and headed towards the back, I was followed immediately and questioned what I was looking for in a less than professional manner...I asked for an auxiliary 3.5 mm cord, the older gentleman replied first not having any idea what auxiliary was, I could not remember 3.5mm for whatever reason and was explaining it to him.... I'm fairly certain that he was playing the dummy to play on my intelligence... He then *realised* what I was talking about and proceeded to tell me that 3.5mm is not even close to audiophile quality so they would likely not stock it....I refuse to ever walk into that hole ever again. Even though I have friends and family who have and likely still will... I still repeat my story anyway. And for anybody who is not aware, 3.5 mm is absolutely high quality as long as your source is clean...The review saying "sorry he didn't seem like one of your high end clients" is EXACTLY how I felt, I'm so sorry I don't wear a suit, and let my hair grow. I know one location I frequent where the owner always mentions how high-quality audio goes, the man in the 500$ beater just bought items to add to his set of focal grand utopias..... Smarten up.. I don't have tattoos on my face, i dress in brand clothes... I don't understand what the problem was.
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December 2022 by Robb SRL2013
Wanted to thank Ryan and Emilio for your assistance in selecting our new Marantz receiver. Great service and incredibly knowledgeable, my expectations have been exceeded by the product and pricing too.
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December 2022 by Navroop Tehara
Emilio was very friendly and helpful. He gave me a lot of good advice and completed the upgrade on my turntable very promptly. I regret not buying my turnable from this place they really have great service and knowledge regarding vinyl and record players!
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November 2022 by Chris Thompson
Sold my friend some decent quality speakers (Focal) and amplifier (Anthem), less than happy with the setup. Speaker positioning wrong, calibrated improperly. Poor after care and service follow up. I'll just go fix it myself. Sorry that he didn't seem like one of your high end clients.
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October 2022 by R. M.
Out standing store if you are looking for high end audio equipment.Great service, very help full in answering questions and even helping the set up,Thank you: ANDREW
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September 2022 by Emilie Cecilia LeBel
Fantastic service - kind, attentive, and unpretentious. I am very happy with the stereo set-up that I purchased earlier this year.
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July 2022 by Aqib Shirazi
Amazing store with knowledgeable and helpful staff. I can't say enough good things about this shop.
