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September 2024 by Kamakura san
The owner was insanely rude as hell for no reason, me and my friends were just browsing and looking around, waiting for our friend and the owner began to accuse us of stealing, I don’t know if it’s because we were teenagers or what. the beads were super expensive too and they’re not even special… go to michaels instead and avoid the unwelcoming and unfriendly owner
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September 2024 by Cypress Chaloner
1 stars because I can’t do no star the one old lady there was rude and she scared me I got what I thought were 5 amber beads for 90¢ but at the till she charged me over $20 and she told me they were real I also got five pearls got home tested them both and the amber was glass with a plastic film and the pearls were all plastic and she doesn’t tell you that there are no returns so after I found out they were fake and looked at the receipt I was pissed worst $48 I’ve ever spent don’t go here for anything it’s all a scam
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August 2024 by Downtown Coyote
I had a good time and enjoyed the music. The gentleman at the desk was super friendly and made a bunch of adjustments to the things we ordered. Super knowledgeable, knows all the little tricks of the trade, and I'm happy with the products.
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April 2024 by AgustDLove
The owner is incredibly rude. I was in the store a few days ago when a young woman went to pick up something that the owner was re-stringing for her. From what I heard, it was the complete opposite of what the woman wanted. The owner had the audacity to try and get the woman to pay for the work to have it done properly! It was her mistake, but she wanted to be paid to fix it.... unprofessional!
Props to the woman! She grabbed her jewelry and walked out!
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April 2024 by Jade Zaria
The woman who owns the store is a scammer! She is rude and blatantly tries to take advantage of her customers! DO NOT SHOP HERE! She doesn't deserve your support!
She lied to try and get more money out of me. She purposely did the opposite of what we agreed on. When I told her so and asked her to fix it, she wanted me to pay for that work as well! She is horrible and unprofessional
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February 2024 by darya savchuck
went to buy some pendants however decided to leave after i noticed the lady working this evening was loudly listening to an anti trans podcast on youtube. I can understand having your opinions and listening to what you want in your own time, however, it’s extremely inappropriate to be listening to such a decisive podcast in a place of work. very disappointed and very unprofessional
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February 2024 by D R
Amazing experience. I brought in a very special piece from my country. Impossible to find again. Jan restored and repaired it to brand new condition. I can’t thank her enough. Great customer service! Thank you !
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January 2024 by Nickolas McPherson
Great service
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December 2023 by Sherilyn M
Got some gorgeous beads for my hobbies, manager(owner????) was incredibly helpful and patient as I took my sweet time picking everything. Lots of choice, wish the location was bigger but it's in a mall so I know that's out of their control. Will be going back!!
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November 2023 by Cindy L.
Got a custom bracelet with helpful staff. Lots of premade necklaces and bracelets and many beads to choose from
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November 2023 by David Wiens
The worker there was very nice and helpful. It's a very quiet part of West Ed. The prices aren't too high either.
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September 2023 by Partaz
The worker there was very nice and helpful. It's a very quiet part of West Ed. The prices aren't too high either.
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August 2023 by Hailie
This store is so cool and I had such a lovely experience here. Definitely will return and spend lots of money here!!! they have some of the coolest necklace charms I have seen!
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July 2023 by Nancy Olsen
Staff was very helpful. I went in looking for a specific item. I got what I needed for a very reasonable price.
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November 2022 by Steven Hatton
Great service. Nice selection.