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January 2024 by Angela He
Great services on timely
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December 2023 by Michelle Morgan
We recently moved and had a 2 week overlap from moving out to moving into our new place.We rented 1 bin from Steel Box and were extremely satisfied with the service. Price was reasonable. Communication was amazing. They were on time and received a call prior to pick up each time. When I phoned for any questions the staff was also available for my questions via email or phone and very pleasant. This company is on their game and it's a pleasant surprise to see this high level of customer service.
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November 2023 by Correne Refsahl-Jensen
Excellent organization! They drop off and pick up exactly when they say they will. You can reach them by phone or email, and speak to the same agent every time. The drivers are friendly and professional, and will answer questions. Love dealing with this company!
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September 2023 by Nafis K
We used BigSteelBox for an inter-province move with uncertain move-in dates (new house still under construction). Worked very well as a hybrid between a moving/shipping company and storage unit.They transported my container to their yard closest to my final destination and held it there until I was ready to receive it on my driveway. I had access to my unit with 24 hour notice while they stored it. It was a good service because of the flexibility and ease with which a solution can be tailormade for each unique situation.
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September 2023 by Funke Mama
Highly recommend!! Right fgrim the first phone call everything went flawlessly!! We moved provinces and Big Steel Box made it stress-free. Also, a fraction of the cost of van lines. Super great experience
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July 2023 by Rita Bardsley
Used them back in BC about 10 years ago they were quit reasonable. Now I can hire movers to do it all for me, fr way less.
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April 2023 by kevin berg
I was quoted 200$ for empty drop off and 200$ for empty pick up. This worked out to close to 9$ a mile. Industry standard is between 1-3$ a mile depending on the complexity. All the competitors came in at 90-100$ which is far closer to industry standard and more then half the cost of Big Steel Box. Make sure you check your per mile quote and compare it.
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March 2023 by Terry Lil
we had a great experience with the BigSteelBox, it arrived when they said and it was picked up when they said...such a great feeling to have a competent and efficient company to deal with, 5/5*****
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March 2023 by Gerel P
I was looking for company to move our 3br house from Ontario to Alberta. I called few companies and ended up choosing Big Steel Box because they have a weight allowance up to 10 000 lbs and you are loading the box yourself. It was two main reasons I chose this company. I had to move my gym equipment, which is quite heavy and also wanted to have control over the loading. I actually ended up loading all my equipment and furniture in one container and did not get any surprise charges for extra weight. The whole experience dealing with drivers and customers service representatives was always pleasant and very professional. Definitely helped our family to make this big transition stress free!I also would like to mention the communication! Got email when our box left Ontario and when arrived to Alberta. That was actually really helpful in terms of planning our own trip. We had the container delivered 2 days after our own arrival.Thank you for your great service! Our family would definitely recommend you without any hesitation.
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February 2023 by Shocker 6699
Best company to rent a storage container from. Priced the same or better than smaller containers from competitors.
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December 2022 by Eugene Anderson
The staff was respectful and easy to deal with. They delivered and picked up the see-can on time when they said they would. The see-can was very clean. Over all a great pleasure to work with.
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December 2022 by Heath Brown
I tapped Big Steel Box to get 2 20ft sea cans moved from Edmonton to Calgary. I had no idea what would be involved as it was my first time getting this done. There are alot of factors to consider when moving a container such as the amount of space available for the pick up and delivery, the true weight of the container as this affects what they need to get the job done and will save the consumer money as they wont need to return due to misinformation about the pickup, finding the right people to make the move happen on time and safely and other factors. Andrew and the team asked the right questions, kept me in the loop as to what was going on and ensured this went smooth. Thank you Team Big Steel Box for all your help. I'll be using you as my go to to make these moves happen on time and keep me from stressing!!
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October 2022 by Steve McComish
The ordering process was relatively painless and the delivery of the box was probably the best delivery experience I've ever had. I would definitely order from BigSteelBox again should we need another container down the road.
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October 2022 by Lindsey Van Dyk
So we thought we had an agreement with the new owners of our house that our storage box could stay til Monday, they got possession on a Friday, and earlier then agreed cause we were excited to move. Nope not the case, the minute thay got possession (I knew we should of waited another week) they threatened to sue and have our stuff removed. So I called BSB panicked. Within an hour they had a private contractor out to our old property, picked up our container and delivered to our new property. So kind and amazing. Hind sight is 20-20, don't let ppl move in early to your house until you can get everything off the property. Thank you again!! ?
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October 2022 by mrsmiley Thom
I used them in the past awesome company but this morning a driver was on the highway tailgating drivers and weaving in between vehicles and speeding through construction zones. Maybe teach the younger drivers to be morePatient. Big vehicles cause big damage drive safe
