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March 2024 by Christoff Smyth
Pizza was way undercooked. Took a while to get out to us too. The waitress didn’t quality check us so we had to flag down another girl for help. They made a new one. But the process took so long in general.To make matters worse, the waitress told us it was “last call” for pop! She said they need to clean the machine and they are shutting it down. Excuse me?? That’s just bad. I worked for TWO Boston pizza locations in two different provinces. And this is how Edmonton treats their guests? The pop machine takes 2 minutes to clean. So we can’t have any refills?The place was slow. But we were a larger party. Why did we have to wait for them to clean the table? Why wasn’t it clean before anyone walked in?! It wasn’t busy!No apology for wasting our time. Nothing comp’d.This place was very poorly managed. It’s a shame, too. I just moved back to the city, but when I lived here 20 years ago, this was my regular hang out.Shame on you. I’ve not paid for such bad service and undercooked food in my life.
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March 2024 by Tyrrell Johnson
The food was really good as always, the service was excellent. I had asked for a coaster for my drink and the waitress forgot, but she felt so bad that she gave us each a coaster and a bunch of extra mints at the end haha, she was super nice and very friendly. Would absolutely go back because of her. Wish I got her name for the review.
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March 2024 by John Shapp
Always have good food and friendly service in the lounge at this location.
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March 2024 by K Schneider
Food was good. Server barely came to check on us.. kinda disappointing as it wasn’t even busy
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February 2024 by Ambs M
I understand it's valentines day and today is a busy day. And a stressful one for anyone in who has to work in the food industry. I ordered pizza it was over 90 minutes which is okay for this kinda day. The machine didn't work and was going so slow . We kept trying I have money in my account and used my card today no problem. Waiting for 10 mins for it to load to even put a pin in it. The driver said it keeps happening today. He said give me 5 mins all go get a new machine over an hour still and no driver came back . I need to leave for work. Called a Manger he didn't even know how to deal with a simple problem blamed me said it was my problem and has a sassy attitude. Than didn't like the tone I used due to the frustrated when dealing with a Manger who was so rude. Kept accusing me of yelling said he would call the driver. And hung up so I called back to ask if he got a hold of the driver he said no just have the pizza have a good day . Teach your mangers how to adress problem not make more of them.
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February 2024 by Randy Smith
Clean spot, friendly waitress. Didn't know you could get 1/2 Boston Brute, just enough for a senior.
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February 2024 by Daniela Marr
Mid-week crowd, not to busy. Food was good and also the service !
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January 2024 by Arthur Benson
Pulled in for a meal, had a couple beers. The staff told me it would be ok for my car to have a sleep over. Good people, good service… Love to see it Edmonton!
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January 2024 by Darlena Maria Arias
My boyfriend and I came in here for dinner and we were served by Zane. He was extremely kind with exceptional customer service. That's what you call amazing service at a restaurant!
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December 2023 by darlene auger
The was amazing I almost forgot how awesome the pizza is and the staff went out of their way to help me I am in a wheelchair
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December 2023 by Shane Lambert
The VLTs attract the transients. We thought not to go back soon or not to the bar side.
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December 2023 by Guillermo Arroyo
We love this franchise, and this location was not the exception, since the first beginning was nice, smooth and beautiful, the hostess gave us the opportunity to choose the bar or dinning room, the sever was nice, friendly and helpful, so 5 stars for the front staff.Food was perfect, chicken wings are always great, the onion soup was not lovely at first sight but then boom, we loved it. Finally the pizza was delicious, crunchy and tasty. We couldn’t have it all, but we will finish it at home. So 5 stars for the kitchen staff. Thank you.The definitely come back for more plates and delightful experiences.
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December 2023 by Kelly Smith
I stop by last night and ordered a couple of pizzas. I ordered 2 beef and onions. I ate 1 and bought the other one home. I decided to take the pizza apart. I got excatly 1 1,/2 table spoons of beef. It was a 8 " pizza. What a joke. To me that is a TOTAL RIP OFF. Shame on you.Parking: Good
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December 2023 by Taurus Q.
food was good but I ordered chicken and got chicken and bacon on it im not eating bacon so was not happy with that also I ordered a serving (wings received)of wings with a side of vegetables and didn't receive any of that and ordered extra dipping sauce haven't received any of those and my order was so this is definitely my first and last order @bostonpizza millwoods needs to do better
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November 2023 by Maganda Ko
Tried new carbonara pizza, tasty and good. There food is really to enjoy with adult and kids.Accommodated us for 16 people with no reservations, thank you.
