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March 2024 by Cassie Nykoluk
This was probably the worst service I have ever received. Took 15 minutes for a server to come up to my friend and I, it was not busy at all in there (about 3 other families), the hosts kept looking over at us and laughing, just standing there. When finally a server came by, she greeted us by saying “do you want to order?”, didn’t bring any water, no welcome greeting, my friend was waiting for a refill on water and was never received any. We never got a check in on how our food was tasting. The Food came out fairly fast but it wasn’t the best, my Thai wrap was falling apart and mostly all coleslaw, as well as my friends fries were cold. overall as a server myself I expected better service.
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March 2024 by Jeffrey Blair Kreba
Because the servers treated my lady an i as second class citizens by ignoring us for vlt service as well as saying they were gonna phone the cops noting us as nefarious types ( stereotyping or profiling ) then assuming it's gonna drive right after gulping my drink to avoid any more embarrassment they offered to once again phone the cops to have us arrested under new legislation which states one cannot drive within 15 min of having yor last drink at which point I completely lost all tolerance an caused a scene in parking lot dipping out into an uber...its the same way they treated me last time I was there.....two thumbs down.
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March 2024 by Glenda Sim
Overall, the sound volume was to
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March 2024 by Monika Uganecz
Camdon was a great server! Pleasant, friendly and made sure our visit was wonderful. Great job Camdon!
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March 2024 by Mila
Consider hiring new staff.
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March 2024 by Corinne Astle
It's far too busy on Tuesdays and there should be more front end staff, the poor girl working was just frazzled I felt sorry for her. They packed our food so the softest container got so squished that the lid was literally in the food! This isn't the first time I've had to wait for food when I phoned it in and there's was others complaining about the same! Not going back to this store ugh it's a shame because it's so close to us.
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March 2024 by Richard McIntyre
Called to make a reservation and they left me on hold for 10 minutes before I hung up. Called another location and they booked me in under 90 seconds. Thanks for nothing. The new location is getting a nine top and a 25 percent tip.
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March 2024 by Hayliee Apriill
Unorganized... No Parmigiano Cheese....
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March 2024 by Kat Cam
Our group was massive, I think we had more people than even we expected but our server did such an amazing job trying to keep up with us.She was friendly, organized and very professional setting expectations on timings and what not which was totally understandable considering our size. Thank you so much to BP and your amazing server for hosting us it’s always a treat to come to this location.Wheelchair accessibility: Parking out front and a ramp space
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February 2024 by tugce bilmez
Manager was really rude we where 6 adults and she want to charge us 15% more to be a group this never happened in my life I’am a really good customer of Boston and I usually go to the one at Hamptons and service is amazing al the
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February 2024 by Ersim Gzr
We were 6 adults, 1 baby and 2 toddlers. They told us that we were more than 8 people and that they would charge us 15% for being a large group. I often eat out and have never been charged extra for being in a large group. The lady, I think it was the manager, was very arrogant in her explanation so we left this Boston Pizza and go to Boston Pizza in Hampton, and we had impeccable service without any problem.
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February 2024 by Jeff P
Just gross. I have never seen such a disgusting restaurant like this before. We went late in the evening and the place was nearly empty but, nobody cleaning the place up. They even sat us at a dirty table that was clearly visible. Owner needs to clean house of management and staff.
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February 2024 by Paul Birch
The service was good for the most part. The sever never removed any empty glasses. We ordered steak well done and it was really pink. Chicken Caesar salad had little or no dressing and the chicken was dry. The dessert had no ice cream as they said they ran out. . The floors we very very dirty. It looked like they had not been vacuumed in 2 or 3 days. I saw more a dozen seats that were ripped and patched with tape as seen in the photo.I won’t go back until it gets renovated. I’m scared to see what the kitchen would like
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February 2024 by R B
Great service and Heart ❤️ shaped Pizzas, along with Pasta made for a nice Valentines Dinner at home with the kids.
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February 2024 by Kristine Taylor
We went last night. Valentines day. I realize it was busy. We were told about 40 minutes for food. We ordered before everyone was there. Which was good. We waited an hour and a bit for food. The table behind us ordered just before us. They had eaten and left before we got ours. I use to like the pizza but wasn't great. Especially to wait an hour. I guess management should figure out it will be busy on Valentines day and staff accordingly.
