Burlington on Whyte is a highly regarded tobacco and cigar shop known for its impressive selection and friendly service. Customers appreciate the well-organized and comfortable environment, making it easy to browse and find the right products. The staff are consistently described as knowledgeable, helpful, and patient, often offering recommendations and sharing their expertise. Many long-term customers have been visiting for over a decade, praising the store as a local institution with a welcoming atmosphere. Visitors have enjoyed learning about cigars, from how to cut the cap to exploring different types and accessories. Although some mention that cigars can be pricey due to taxes and currency exchange, the staff provides clear explanations, making the experience more transparent. Overall, Burlington on Whyte is recommended for both beginners and seasoned enthusiasts seeking quality cigars and tobacco in a friendly, supportive setting. The store's excellent service and wide range of options make it a top choice for cigar lovers in the area.
I've been a customer from time to time for around 2 decades now. I can't imagine going anywhere else in town for tobacco or cigars. They have the best selection, and the staff are always helpful and kind. This place, for me, is a local institution that I hope stays open forever.
June 2025
bought my first cigar for graduation, got taught how to cut the cap, and learned a lot about cigars. Pleasurable experience and would go again.
May 2025
Fantastic knowledgeable staff and great selection of pipe tobacco
