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January 2026 by Kaur Preety
I went there for shopping with my family, and jasmeet helped us, she was very friendly and sweet
She went above and beyond for us
Thanks for helping us jasmeet, we appreciate you.
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January 2026 by EMMANUELLA Adole
I got a pair of shoes online, but it was a small size. I went back there to change it and the staff were so helpful and friendly. Very impressive and exceptional customer service, kudos to the team!!
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January 2026 by ajaama adole
Amazing experience here, they attend to you like they're selling their personal wares. Great customer service.
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December 2025 by Akua Afriyie Papabi
I had a good experience with the staffs they were friendly and patient throughout
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December 2025 by Gurpreet Mavi
I had a very disappointing experience at this store on November 28, 2025, between 5:30 and 6:00 PM.
The manager’s behaviour felt biased and disrespectful, and I did not feel I was treated equally. We have almost selected 7 pairs of shoes and also trying more but she was like you please pick whatever you putting on floors and I was like for sure once we select and done we’ll do for sure. She is so unprofessional old lady. 👵
I was told that my kids were playing in the store “a little,” even though they were not causing any disturbance. The way the situation was handled felt unfair and unnecessary, which made me feel uncomfortable.
Customer service should always be respectful and professional toward everyone. I did file a complaint on the same day, and Spring later offered me a 50% discount on items for three months, which I do appreciate. However, the main issue remains the manager’s behavior.
I strongly feel that this manager needs proper customer service training. I hope head office takes this feedback seriously and provides additional training to prevent similar experiences in the future.
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November 2025 by Arshdeep Singh
My wife bought boots for winter and only wore once. It was snowing that day and color faded from black to blue. Went to return or either exchnage but the manager was so rude did not listen to us and said please call customer service and opened the main door and asked us to leave the store. Very unprofessional and very bad customer service
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November 2025 by Paul Molokpa
I had an amazing experience thanks to Jasmine. She went above and beyond to help me find exactly what I was looking for. She was friendly, patient, and incredibly attentive throughout the whole process.
Jasmine made sure I was happy with the fit, comfort, and style, and her genuine care really stood out. Excellent customer service like hers is rare.
She’s truly an asset to the store. thank you, Jasmine! I’ll definitely be coming back because of her!
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November 2025 by Simms D
Bad quality
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November 2025 by Vincit DS
Bought a shoe month ago. Leather is falling apart and salesperson says you have to protect it can’t wear it everyday. Why did I buy it?
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November 2025 by daisy quiambao
Upon checking and trying on my new purchase heels as soon as I got home . I discovered the item has a defect/ damaged particularly the buckle. And I was asked if the receipt ok inside the box and said yes but found out it's not in there. Very frustrating.
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September 2025 by A Ranjit
I had such a great experience with Danielle at Call It Spring. She was very pleasant, attentive, and incredibly helpful throughout my visit. You don’t always come across customer service this good, and I truly appreciate the positive energy and great spirit she brings. Thank you, Danielle, for making my shopping experience so enjoyable! 😊
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August 2025 by Zain Khan
Khudrat (apologies if I misspelled that) was extremely helpful in helping me find my size and the specific product that I wanted super polite and attentive, overall great interaction. Please give her a raise at your earliest convenience!
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July 2025 by Nina Valiente
Came in on July 16, Johanna helped me pick out shoes and gave great service! Communication was clear and friendly. Appreciate the help <3
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June 2025 by Jasmeen Johal
Nice shoes
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April 2025 by Avraj Kaur
Very bad experience I was there with my family today and the staff was rude specially one of the employee i don’t know her name but she was really rude