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October 2025 by jex burton
Great staff. Fair prices. Great operating hours.
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October 2025 by Shea Gillman
The staff at this location are absolutely amazing! They are super friendly and knowledgeable. They also love when I bring my dog in. I “highly” recommend stopping in!
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September 2025 by ricardo enrique reyes vargas
They sell the wrong products and don't take responsibility. Terrible service!!
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September 2025 by Evan Ligtvoet
Tried buying a pack of pre rolls but I was told I'd need to spend $30 on a premium membership before I could purchase them. The only pre roll they had for non members was a half gram pink lush. Went to the Fire & Flower and got the same ones I originally wanted without having to pay an outrageous membership fee.
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September 2025 by Henok Tensay
The costumer service is so terrible every employee smoking on the entrance
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September 2025 by S Bisson
Very helpful staff (thank you Jade), good prices, clean and calm environment
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September 2025 by Travis
Went in and had a great experience from the staff there emma and Allie thank you so much
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August 2025 by Ashish bhatia
Absolutely the worst experience I’ve ever had at a Canna Cabana. I’ve been a regular customer at CC for almost 2 years, but the so-called lady “manager” working the evening shift at 10275 Jasper Ave on August 21, 2025 was nothing but rude, arrogant, and completely unprofessional.
On August 12th, I purchased a Hard Hitters Liquid Diamond Blueberry Octane cart along with a tribal power shreb battery. It came with a white top instead of the usual black, so I immediately asked staff if it was the correct cart as it usually comes with a black top and has a little logo to it. They reckoned that it was fine and probably new packaging. A few days later, the cart started clogging and wasn’t hitting properly like any regular liquid diamond cart does. I returned with my receipt and packaging, well within the 14-days policy, just to raise the issue.
Instead of helping, the manager accused me of swapping the cart and flat-out refused to verify even remotely in her capacity. She ridiculed any chance of any packaging change or sales error, the salesman, where I even opened the same cart in store on CCTV camera after purchasing it on Aug 12th while asking him the question. Instead, she yelled “I’M THE MANAGER” as if that excused her ignorance, and then opened a completely different flavour by Hard hitters just to prove me wrong instead of checking the actual product (Blueberry octane) that I paid for.
I don’t even care about refunds or exchange. I discard a cart every two to three weeks anyway. All I was trying to let them know about this clogging issue but the fact that they sold me cart a week before and then refused that it’s the same cart and accuses me on top it is actually crazy and need to be verified.
It’s very likely to be the change in color of mouthpiece (black to white) from what I have seen in their newer batches or maybe the bud tender swapped carts while picking it from back. But the lady working as manager was so unaware and had zero intention to know about anything and zero interest in customer service or even caring to ask my name or phone number to search for purchase. Instead, she escalated the situation, accused, yelled “LEAVE,” and even threatened to call the police, treating me like some junkie off the street instead of a loyal customer who has spent thousands here. Pure ego, zero professionalism.
The tatted lady also “manager” at the Jasper Ave Canna Cabana is a joke. Rude, arrogant, and treats paying customers like liars instead of helping. Apparently being a manager at Canna Cabana just means yelling ‘I’M THE MANAGER’ instead of actually managing.
If this is the kind of “management” Canna Cabana allows to represent them, it’s embarrassing. That woman is a disgrace to customer service and single-handedly ruined my trust in Canna Cabana forever.
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August 2025 by Jake Lilly
Decent little store. Budtender was helpful. Weeeeeeeed
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August 2025 by Lindsay Buchanan
Great service, staff is lovely and my puppy gets treats , awesome job
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August 2025 by Taira Wynde
Everyone was really friendly and helpful. They are every time too.
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August 2025 by Sydney Busch
Great selection, Jade was super friendly and helpful with recommendations!
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August 2025 by Jauvard Gentles
I almost forgot… when I use to dabble in the lettuce. This establishment served me very well pricing and so much more.
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July 2025 by Brooklyn Schurek
Poor selection compared to other vendors.
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July 2025 by Heather Coughlan
They are very efficient and helpful and they always have what I want in stock....best prices in town as far as I'm concerned
