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September 2023 by Nik
Had a little work done from a fender bender at CarStar. Was thrilled with not only how fast they were able to replace and paint, but how well the matched the paint to the rest of the car. Work was done exceptionally. Would definitely recommend going here.Services: Painting
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July 2023 by Phil Lefebvre
Good customer service and good work. Had an insurance claim go through these guys and they were great start to finish quick and addressed my concern about a scratch that was still there after the repair and made it right no questions asked. Highly recommend.
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July 2023 by Heather43420
The staff is amazing, always super friendly and quick turnaround time. They took all the work out of arranging rentals, overall a great experience. Would recommend!
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June 2023 by Sheeraz Rahman
Car Star did a fantastic job with my vehicle. The team over there was very helpful and reassured me that they would take care of my vehicle. Car Star also followed up with me and updated me along the way to keep me in the loop with things. They made sure my experience was smoothe and professional. I would highly recommend them to my friends and family!Service: Body & Trim
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June 2023 by Heather McKay
Very friendly staff, took good care of me, made sure I had an interim rental. Love how clean my car was when I brought it back! Would recommend. :)
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June 2023 by Alex Melvin
Staff are very friendly. There really isn’t anything left they could have done to make it any better. Called them a couple weeks after I got my car back the wheel well liner partially came apart and was dragging on the ground. They got me to come by to see what they could do to help they mounted it back up last minute. I’d like to think if I finished the drive home the liner may have been pulled out from the wheel these people go above and beyond. Wish I could give them a 10/5 star reviewServices: Painting
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June 2023 by Holly Armbruster
I was in an accident and they did an excellent job fixing my vehicle. Great service, reapirs done in a timely fashion, and work was done very well. Would recommend taking your vehicle here.Services: Painting
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May 2023 by Dennis Gane
I needed some work done on my car as a result of someone running a shopping cart along the door and rear quarter panel. The insurance company recommended Carstar and based on some of the legitimate reviews on Google, I went there. I was pleased that I did so. Christina, their customer service specialist greeted me like a valued customer. She introduced me to Matt, their appraiser who did a thorough inspection. I then went back into the office and Christina indicated she could get me in sooner rather than later, as my car is a convertible and I wanted to sell it and was running out of prime time to do so. I picked the car up several days later and was pleased with the work, in addition, they did a thorough cleaning inside the car. Overall. a positive experience. Lastly, I like seeing companies supporting local non-profits and judging by the recognition they received on one wall of the office, kudo's to them. Give them a try.
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May 2023 by Mona Karout
The best service and repairs completed on my vehicle. The whole experience with this company was amazing. Staff is exceptional. Would definitely recommend.Service: Body & Trim
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April 2023 by Alessandro Rizzuto
Dropped my vehicle off at car star north and was told 2 weeks to repair my front fender . After 2 weeks I reached out and was told that they had mistakenly ordered the wrong fender . Don’t know how that happened as the vehicle had a VIN number but whatever . They then said it would be 2 more weeks . After the time passes once again I had to reach out as they never once called to update me . This time they said the bumper was no longer in stock till September ( 4 months from now ) and that they would now be repaint and re installing the old fender that they had said was “unreparable “ initially . Had to call them out on the fact that they were trying to cut corners and save money on my repair they reluctantly agreed to still install a new bumper in September .To put this into perspective I have never written a google review in my life and am usually a very easy customer to work with , but I have also never encountered such unprofessional people in my lives . 0/10 would never bring a vehicle here again .Services: Painting
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April 2023 by Dean Murray
Fantastic service. I even showed up earlier than I was supposed to for pickup and they made adjustments and made it work. Would highly recommendService: Body & Trim
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April 2023 by Alex West
After an unfortunate accident we had to bring our x3 the body shop for repair and normally I would not go with my insurance company's first recommended contractor however in this case I'm glad I did carstar nailed it their service their turnaround time quality of work was all amazing. I highly recommendService: Body & Trim
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March 2023 by Kerry Boivin
Very quick estimate, exceptional speed of repair. Customer service was amazing at getting me in and out quickly while keeping me up to date at all times. OEM quality (or better) results. Very happy.UPDATE. After getting home I noticed some rub damage on a different part of my car that I hadn't noticed before. I contacted CARSTAR with my concern and they were very quick to reply. I went in so they could have a look at it, then we viewed the photos taken of my vehicle. Turns out the damage was there, I just had not seen it. Even knowing this, they offered to touch up the paint at no charge! This kind of exemplary and above & beyond service is what will have me back to get that damage fixed properly in the future and recommend CARSTAR North to anyone who needs stellar work and appreciates top notch customer service. Definitely worth 5 star +.Services: Painting
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January 2023 by Mark Adlington
Probably the worst experience I've ever had at an auto repair facility, not only does the paint not match which I'm not surprised with but what I am surprised with is the fact that every other piece of trim or weather stripping they touched keeps falling off. I've been back there multiple times and it just keeps happening. Within 2 days of the initial repair my grill and passenger side weather stripping was falling off and when I contacted them they had the nerve to try and say the grill was my fault because I closed the hood too hard... well that's funny because I hadn't even opened the hood yet... the lady who works at the front desk is extremely rude. I deeply regret using car stars. I would of gladly paid extra to have my truck fixed properly
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January 2023 by Isabel Fraietta
Our business vehicle went to get repaired here after being in a collision. The vehicle was returned "fixed" The tailgate wouldn't close properly and the tailgate wasn't sprayed with box liner compared to the rest of the box. After returning it to get that fixed the vehicle was driven for a few days and then someone pulled the truck Over saying the wheel looked like it was going to fall off. Brought it back and found out the mechanic overlooked a bent axel. That's a big issue to overlook and claim the vehicle is safe to put back on the road. Now we are out another company vehicle again. Do NOT use this company to fix your vehicle!!
