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November 2023 by Cynthia Z
Excellent, knowledgeable staff.
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June 2023 by Pat Arychuk
Very very helpful. Really great service
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June 2023 by Mariah Duncan
I love this locatio, it's brand new, fresh and clean. The staff are always helpful and friendly. There is a gentleman that works there he is super nice and knowledgeable.
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May 2023 by About That Life
This store is truly exceptional! The staff that work here are extremely knowledgeable and patient with every customer they help. Erika and her team always have a recommendation that they tried or know someone who has, they know about every product they carry. My grandmother who is quite forgetful is always accommodated and never pushed aside. I hope corporate recognizes the staff that work at this location and acknowledges their hard work, this is what keep customers coming to a specific location. Staff like this are far and few to come by it must be fairly compensated.-Jared & Fernanda
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April 2022 by Carole Sarr
This afternoon I went into the store for detangler for my hair. I ended up leaving with several products to help tone my hair that’s been bothering me for years. The staff that was on duty this afternoon ( a gentleman with amazing locks of hair, and a beautiful young lady )they really went above and beyond for me today.I’ve been to many of the CosmoProf stores in Edmonton and in the USA and never had the service I’ve had today. Wished I had taken their names, that’s why I’m writing this review today so their supervisor can see who was on shift April 12th around 3:00. Thanks for the help and friendly service and advice.?
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October 2021 by Wade Gibson
Great staff! Went above and beyond to help me! Fantastic location
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September 2021 by Ash Atkin
The service here is absolutely awful. The staff and unfriendly and hard to deal with. They act as if it is a burden to help you out. They follow you around with their nose up your rear end like you are going to steal but god forbid you ask a question. I think their head office needs to make a little trip down there and tech them a thing about good customer service.
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August 2021 by Cheryl O
Victoria! What a fantastic help! Helped me find a product and offered many means to locate and call me when it comes back in stock. Sadly, you don't see this level of customer service any more.She was so helpful and friendly! Give her a well deserved raise.
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August 2021 by Deanna J
I was a new customer and the lady working there went above and beyond to help me get my membership the same day she was also extremely friendly and never once made me feel bad about the long process
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August 2021 by Katie Lorenscheit
This is the best cosmoprof in the city! I called to make sure i could purchase the stock of items i needed and they had everything on my list and set it aside for me. Great since i travel from out of Edmonton to this location. The staff are very knowledgeable on the brands in store in comparison to others. The workers knew which brands were paraben and sulphate free as well which companies were Canadian.I appreciate the time and effort the crew of hard working people have put into this store it made it the best shopping experience ive had in literally years.Also as a hairstylist who has previously worked for a salon supplier this locations staff are excellent at upselling and suggesting new products for me to experience with my clients. Thank you for a successful and uplifting shopping experience i will be exclusively shopping at this location from now on!Also covid safety standards are excellent here as i am in the high risk category and appreciate when businesses keep their standards consistent.****EDIT 2021 JULY 22Just phoned in for pricing with Ericka and my goodness she knows her stuff!! Ive been struggling with the devacurl issues happening and she sent me new updated information on the brand and as well some hot tips from devacurl educators and other customers!!Thank you Cosmoprof this locations staff is so amazing
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May 2021 by shayla doell
Staff is always friendly and helpful
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February 2021 by Ken-Dell Salter
The fort road location is the best in the city, the staff is so friendly and knowledgeable about the products.
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December 2020 by Brett Atkinson
The service here is absolutely awful. The staff and unfriendly and hard to deal with. They act as if it is a burden to help you out. They follow you around with their nose up your rear end like you are going to steal but god forbid you ask a question. I think their head office needs to make a little trip down there and tech them a thing about good customer service.
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October 2020 by Ayo
Terrible customer service. I called 3 locations and none informed me on the phone I required my license to purchase products I required. Was met with, there’s nothing we can do. On top of that, employees were rude and unaccomidating. I’ll never shop at this location or any of the comosprof locations as my first visit left a bitter taste in my mouth. If there was an option to give no stars, I would. There is more product variety at stores like Sally’s and Chatters, that don’t require a license to purchase.
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October 2020 by Ciara Murray
Love the staff here so helpful and knowledgeable
