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March 2024 by Allen Lyons
Jaspreet was just awesome, went above and beyond to make me a cake. Thank you so
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February 2024 by Dee Tee
Ordered 7 hours prior to pickup. Not started when we arrived - lame excuses given’ the guy with the chocolate frosting isn’t here’ . 7 hours …. And another 30 minutes for the cake to be made ready. You have been warned- either call ahead or give yourself plenty of time.Totally disorganized.
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February 2024 by Abhi Patel
Wait there for 10
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February 2024 by Janine
Got my husband’s birthday cake from this DQ. They did an amazing job decorating it! Thank you ?
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February 2024 by Trang Bui
They went above and beyond for my son's birthday cake. Thank you so much
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January 2024 by Tara Mingo
We ordered a custom birthday cake and the design and care of the owners was superb. It’s beautiful! Thank you for making my birthday so special and also putting the cake in the car for my disabled mum.Wheelchair accessibility: Put the cake in the car for my disabled mum. Thanks for the kindness. It’s so hard for her to do certain tasks.
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January 2024 by Kalyna Steinwand
For a small location this place has pretty good staff. They understand being careful about allergies, which has been really nice. There is not a lot of seating, but they're definitely fast at getting your order done the right way. Also, they're not afraid to admit if they made a mistake.Dietary restrictions: Lots of family with restrictions on food and this location has been amazing at respecting that.
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January 2024 by Mike
Went through the drive through and they now ask for a tip when paying. Asking for a tip when all you've done is tell me the price is ridiculous.
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December 2023 by T
If I could give zero stars I would. This isn't the first time l've had food issues with this store, but I decided to give them another chance since they’re closer to where I live. I ordered the backyard ranch burger but requested special instructions to remove the bacon and ranch sauce. I also ordered a bacon two cheese deluxe with this order. However when I got the backyard ranch burger there was bacon and ranch on with the littlest dollop of the bbq sauce, the bottom of the patty was completely dry, and with the bacon two cheese deluxe burger I got for my sister it was the flattest driest burger, it was just cheese and meat. The last time my order was messed up I just took it and didn't complain, because I thought maybe it was an isolated incident. Clearly it was not. I'm not the type of person to complain very often but the food quality at this location is beyond dissatisfactory. Would definitely not recommend ordering here not even through delivery.
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December 2023 by Candice Assoun
Why am I the last one to receive my cake when I was second person in line… makes no sense. Everyone was doing the same thing putting happy birthday on their cake and yet I’mLeft waiting…. And it looks awful
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November 2023 by Jim Bird
as good as any other DQ but girl tried to give me food without bag handing me all at once, the correct way is to put on tray and let me take one by one. also i ordered #1 and got #2, even when they repeated back to me #1...o
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November 2023 by Reet Kaur
Last Sunday my son eat hamburger he got diarrhea got ecoli bacteria please cook carefully
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November 2023 by A Raj
Picked up an 8" Reese Peanut Butter Blizzard cake from this location for a birthday. Cut into it and it was a normal vanilla cake with NO Reese peanut butter cups inside. The only peanut butter cup was on top of the cake and there was hardly any (see pics). There was also barely any icing (whipped cream) on top (see pics). If you go to the website, you can see what the cake should actually look like compared to what was given. They charged us for the blizzard cake ($37.99) plus GST when we received a plain vanilla cake worth less. We called them later that night after our guests had left, and the employee confirmed there should be icing on top and chunks of Reese peanut butter cups inside similar to a blizzard. When we told him ours did not, he said we should text pictures to some random number (which I still have), but he wouldn't provide his name. He said he was a supervisor. We told him we woud take it up with the manager the next day, so he gave us the managers name. We tried contacting the manager (Gurpreet) the next day, but s/he was unavailable to assist. After multiple attempts, we gave up this route and are now posting this review and contacting head office because we gave them a chance to make it right, but they chose not to do anything. Someone is cutting corners to save money, but charging the same price for the blizzard cakes, or the staff aren't making the cakes correctly. We will be contacting head office this week. We always went to this location for our random DQ cravings, but we are never going to this DQ location again.
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September 2023 by Kacie B.
Everytime I order my Oreo cheesecake blizzard with mint added I never get cheesecake or mint. Just oreo. These staff clearly don't read instructions and I'm paying extra for items I'm not getting. Not ordering from this location anymore even though it's the closest. Such a waste of my money.
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September 2023 by Daylan .Bishop
Please go to literally any other DQ. The team there is terrible. Watched the three people in front of me need to get their orders corrected, and then mine as well. Forgetting major items like milkshakes and fries until prompted by irate customers. Good times.Also didn't charge for a bag but tried to give me one, in violation of current city bylaws, this could be seen as a positive cause the bylaw sucks, but goes to show how little care they put into what they do.Food still tastes like DQ at least, but there are at least 2 other dq within 10 mins of here, so yeah.
