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November 2024 by Peter Sorrell
Great service and care
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November 2024 by darren krissie
Juan was amazing to deal with. Troy the GM really has the clients best interest at heart
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November 2024 by milad abbasi
Had a positive experience test driving at the dealership. Max was really professional; we went through options, and he made sure all my questions were answered. Highly recommend visiting if you're looking for a straightforward and friendly experience.
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November 2024 by Debbie Smith
Juan was a pleasure to work with as well as Kaity! It was a true Cadillac experience with Juan taking an hour to explain all the buttons in the Cadillac plus setting up all the links to make sure I had no problems using its features. Very happy! They were both a joy!! I recommend buying your next vehicle at Don wheaton, look for Juan !
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November 2024 by Zakaria Aladouli
Worst customer service ever
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November 2024 by mandi malainey
We purchased a truck in August, Nella has been great to deal with. She’s was very informative, she made a welcoming environment to come too! She was very easy to talk to, attentive and quick to get us the answers we needed.
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October 2024 by Vasil K K
It was an absolute pleasure to buy our car from Don Wheaton. Nick was amazing to deal with and he took care of our needs. We highly recommend this dealership as their service is outstanding!!!
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October 2024 by George Miller
My Father found the car he was looking for plus car was in color my mother wanted and loves so total win Salesman Juan was great and complete team was great .
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October 2024 by Mya Young
Excellent service! I highly recommend this dealership.
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October 2024 by Mike Pelletier
Big shout out to Carter Mozak for taking care of me during the purchase of my express cargo van. Communication back and forth with phone calls and text messages was amazing. I noticed a few minor things with the van and Carter stepped up and took care of it. Dealing with Carter was easy and I am very much appreciative to work him with during this deal. I would definitely deal with him again on my next truck purchase. Thanks
Mike
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October 2024 by Cory Camponi
We paid to flush shavings from the transmission after Don Wheaton suggested replacing the entire transmission thru their diagnostics. The hard shifting and loss of power problem returned. After learning that the Service department is passing off a problem with faulty transmissions installed in their vehicles from 2015 to 2019 as the customers problem and expense we returned the vehicle to Don Wheaton for service already knowing what the issue and resolution were. Don Wheaton service tried to charge us for another set of Diagnostic fees to update the computer settings that rectify the hard shifting in the faulty transmission. The problem was worse after the computer update and we were informed that the service technician would not follow GM protocol and drive and adjust the setting unless we paid an another diagnostic fee. We were passed off to GM customer service and weeks later have still had no response even after follow up calls. After submitting a unhappy review of Don Wheaton and GM's Service we were declined further service from the service department and asked to remove our vehicle from the lot. GM's customer service is based on whether you do not question their advice and outrageous diagnostic fees. Definitely not supporting their customers on resolving an known issue with their transmissions in a timely and effective manner. Being long term GM supporters I will definitely not be using this dealership again.
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October 2024 by Corey Naphtali
Great Sales team - talk to Maxwell if you need a new vehicle.
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October 2024 by Timothy Warrington
Sales associate Christian willfully ignores blatant requests and basic decency for a chance to make a buck. Very unprofessional, will not get my business.
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October 2024 by Akash Bhatt
Carter mozak is very friendly and great person, he is very helpful, I definitely recommend him for car sales and overall don wheaton is a great place to buy your car
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October 2024 by brooke siemens
One of the best experiences I’ve had buying a car. We dealt with Juan and he was very knowledgeable and kind making the entire process smooth and comfortable. 10/10 recommend
